At a Glance
- Tasks: Engage in telemarketing and customer service, driving inbound and outbound calls.
- Company: Join Portakabin, a leader in modular building solutions across Europe.
- Benefits: Enjoy 25 days holiday, a contributory pension, and annual bonuses.
- Why this job: Be part of a supportive team with opportunities for career growth and community impact.
- Qualifications: Customer service experience and organisational skills are essential; CRM knowledge is a plus.
- Other info: Flexible part-time hours over 2.5 days, including Thursdays and Fridays.
The predicted salary is between 19200 - 20800 £ per year.
Business Development Coordinator (Part-time) – Stockton-on-Tees
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Business Development Coordinator (Part-time) – Stockton-on-Tees
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Role: Business Development Coordinator (Part-time)
Salary: £24,000 – £26,000 pro rata, plus commission
Location: Teesside
Hours: Part-time 18 hours per week
Are you looking to join a friendly, and supportive team?
We\’re looking for a part time Business Development Coordinator to join our business development team, based at our Teesside Hire and Service Centre.
This is a great opportunity for someone with a telemarketing background or someone with customer service experience in the retail or hospitality sector looking to move into an office based role as all training will be provided.
Reporting to the Call Centre Team leader you will champion best practice telemarketing and collaboration with other business units, as well as being responsible for unique inbound customer service channels via the incoming line as well as Live Chat.
As a Business Development Coordinator, you will:
- Drive telemarketing activity via inbound and, more importantly, outbound calling to achieve set opportunity targets.
- Qualify website `call to action\’ leads in accordance with customer service level agreements.
- Both add to and cleanse company information on CRM in order to protect the integrity and value of the system as a key commercial asset.
- Articulating value and create desire via telephone conversations, encouraging peers within the team to do the same.
- Work with your manager and the wider Business Development team to deliver key messages through calling briefs that focus on call handling techniques.
- Ensure all relevant information is entered into the CRM system.
- Be a regular user of Live Chat and have familiarity of the Portakabin websites.
- Create and maintain strong working relationships with colleagues you engage with across the business when referring opportunities.
- Field customer service queries efficiently and effectively to the relevant business unit.
- Qualify or disqualify an opportunity utilising experienced call handling techniques.
Benefits & Opportunities
- 25 days holiday plus bank holidays, option to buy 5 days
- Contributory pension
- Annual bonus
- Working hours: 18 hours a week over 2.5 days (must include Thursday & Friday)
As a Portakabin Employee, you will also be able to access a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications! There is also a great opportunity for career progression within Portakabin.
Our ideal candidate
We are looking for someone who has:
- Proven previous customer service experience
- Proven exceptional organisation & planning skills
- Solid understanding of various software packages is desirable
- Previous experience of CRM Microsoft Dynamics is desirable
Why Portakabin?
At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.
We\’re committed to sustainability, from reducing the environmental impact of our own operations, to designing energy-efficient buildings for our customers, and supporting the communities we serve through employee volunteering and charitable giving.
Today, more than 2,000 people work for Portakabin across ten European countries.
Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.
We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Business Development and Sales
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Industries
Technology, Information and Internet
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Business Development Coordinator (Part-time) - Stockton-on-Tees employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Coordinator (Part-time) - Stockton-on-Tees
✨Tip Number 1
Familiarise yourself with the telemarketing techniques that are effective in driving sales. Since this role involves outbound calling, understanding how to engage potential customers and articulate value will set you apart.
✨Tip Number 2
Brush up on your CRM skills, particularly with Microsoft Dynamics if possible. Being comfortable with CRM systems is crucial for maintaining accurate customer information and tracking interactions.
✨Tip Number 3
Network with current employees or others in similar roles to gain insights into the company culture and expectations. This can help you tailor your approach during interviews and show that you're genuinely interested in the position.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Highlight specific situations where you successfully handled queries or challenges, as this will demonstrate your capability to excel in the Business Development Coordinator role.
We think you need these skills to ace Business Development Coordinator (Part-time) - Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and telemarketing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities of the Business Development Coordinator position.
Showcase Your Skills: Emphasise your organisational skills and familiarity with CRM systems like Microsoft Dynamics. Provide examples of how you've successfully used these skills in previous roles.
Highlight Team Collaboration: Since the role involves working closely with other business units, include examples of how you've effectively collaborated with colleagues in past positions to achieve common goals.
How to prepare for a job interview at TieTalent
✨Showcase Your Customer Service Skills
Since the role requires proven customer service experience, be ready to share specific examples from your past roles. Highlight situations where you successfully resolved issues or improved customer satisfaction.
✨Familiarise Yourself with CRM Systems
Understanding CRM systems like Microsoft Dynamics is a plus for this position. If you have experience with any CRM software, be sure to mention it and discuss how you've used it to manage customer relationships effectively.
✨Prepare for Telemarketing Scenarios
As the role involves telemarketing, practice common scenarios you might encounter during calls. Be prepared to articulate value and create desire in your conversations, as this will be key to achieving opportunity targets.
✨Research Portakabin and Its Values
Take some time to learn about Portakabin's commitment to sustainability and community involvement. Being able to discuss their values and how they align with your own can demonstrate your genuine interest in the company.