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- Tasks: Lead the optimization of ServiceNow SAM Pro for software asset management.
- Company: Join a dynamic team focused on innovative software solutions.
- Benefits: Enjoy flexible work options and opportunities for professional growth.
- Why this job: Make an impact by ensuring compliance and optimizing software usage.
- Qualifications: Expertise in ServiceNow SAM Pro and strong analytical skills required.
- Other info: Ideal for tech-savvy individuals passionate about software management.
The predicted salary is between 36000 - 60000 £ per year.
Lead the configuration, administration, and optimization of ServiceNow SAM Pro to track, manage, and report on software assets across the organization.
Design, implement, and refine the SAM Pro module to align with business objectives and ensure accurate asset tracking, license management, and compliance.
Troubleshoot and resolve technical issues related to ServiceNow SAM Pro configurations, integrations, and workflows.
License Management & Compliance:
Work with the ServiceNow SAM Pro tool to ensure the organization’s software usage is in compliance with vendor contracts and licensing agreements.
Monitor software license consumption, optimize license usage, and identify potential savings opportunities through accurate usage tracking.
Support software audits (internal and vendor-driven) by providing data from ServiceNow SAM Pro, ensuring readiness for compliance reviews and audits.
Manage integration between ServiceNow SAM Pro and other IT asset management tools, discovery tools, and enterprise systems (e.g., SCCM, discovery tools, cloud environments).
Oversee data reconciliation between ServiceNow SAM Pro and actual software usage, ensuring that software inventories are up-to-date and accurate.
Ensure proper data flows between SAM Pro and procurement systems, to facilitate seamless license management from purchase to deployment and retirement.
Reporting & Insights:
Develop and maintain regular SAM reports and dashboards within ServiceNow SAM Pro, providing actionable insights on software inventory, license utilization, and compliance.
Create custom reports as needed for management, highlighting risks, opportunities for optimization, and potential cost savings in software licensing.
Analyse software usage patterns and provide strategic recommendations for license optimization and cost reduction.
Collaboration & Stakeholder Engagement:
Work with internal teams, including procurement, finance, IT operations, and legal, to ensure the effective management of software assets throughout their lifecycle.
Partner with vendors and suppliers to ensure accurate records of software purchases, renewals, and usage rights are maintained in ServiceNow.
Provide subject matter expertise on ServiceNow SAM Pro to educate and guide internal stakeholders on best practices, process improvements, and compliance requirements.
Process Improvement:
Continuously assess and improve ServiceNow SAM Pro workflows, processes, and integrations, seeking to automate manual tasks, reduce errors, and increase operational efficiency.
Drive continuous improvement initiatives by recommending and implementing best practices in software asset management.
Required Skills & Qualifications:
Expertise in configuring and administering ServiceNow SAM Pro to manage software assets, licenses, and compliance.
Strong understanding of the integration between ServiceNow and other tools like SCCM, discovery tools, and enterprise systems for asset tracking and management.
Solid understanding of software licensing models (e.g., per user, per device, subscription-based) and experience applying these models within ServiceNow SAM Pro.
Experience with ServiceNow reporting and dashboard creation, including building custom reports and queries using ServiceNow’s reporting tools.
Soft Skills:
Strong analytical and problem-solving skills with the ability to identify and address software asset management issues.
Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Strong attention to detail, with a focus on accuracy and compliance.
Additional Requirements:
Knowledge of software license management tools and processes, specifically within ServiceNow SAM Pro.
Experience managing software audits and liaising with vendors to ensure compliance.
Familiarity with cloud-based software licensing and asset management (AWS, Azure, etc.) is a plus.
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Business Consultant employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Consultant
✨Tip Number 1
Familiarize yourself with ServiceNow SAM Pro by exploring online resources, tutorials, and forums. Understanding the platform's functionalities will give you an edge during interviews and help you demonstrate your expertise.
✨Tip Number 2
Network with professionals in the software asset management field, especially those who have experience with ServiceNow. Engaging in discussions can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and changes in software licensing models and compliance requirements. This knowledge will not only enhance your application but also prepare you for relevant discussions during the interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've optimized software asset management processes in previous roles. Highlighting your problem-solving skills and successful outcomes will make a strong impression on the hiring team.
We think you need these skills to ace Business Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Business Consultant position. Understand the key responsibilities, required skills, and qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with ServiceNow SAM Pro, software asset management, and any relevant integrations. Use specific examples to demonstrate your expertise in these areas.
Showcase Analytical Skills: Since the role requires strong analytical and problem-solving skills, include examples of how you've successfully identified and resolved issues in previous positions. This will help illustrate your capability to handle the responsibilities outlined in the job description.
Tailor Your Communication: When writing your application, ensure that your communication style aligns with the company's culture. Use clear and concise language, and make sure to engage both technical and non-technical aspects of the role in your writing.
How to prepare for a job interview at TieTalent
✨Showcase Your ServiceNow Expertise
Be prepared to discuss your experience with configuring and administering ServiceNow SAM Pro. Highlight specific projects where you optimized software asset management and compliance, as this will demonstrate your hands-on knowledge of the tool.
✨Understand Licensing Models
Familiarize yourself with different software licensing models and be ready to explain how you've applied these in past roles. This will show that you can effectively manage licenses and ensure compliance with vendor agreements.
✨Prepare for Technical Questions
Expect questions related to troubleshooting and resolving technical issues within ServiceNow SAM Pro. Brush up on common challenges and solutions you've encountered, as well as your approach to integrating SAM Pro with other IT asset management tools.
✨Demonstrate Collaboration Skills
Since the role involves working with various internal teams and external vendors, be ready to share examples of how you've successfully collaborated in the past. Highlight your communication skills and ability to engage both technical and non-technical stakeholders.
