Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service accounts and build strong customer relationships daily.
- Company: Join Otis, a global leader in safety, innovation, and employee growth.
- Benefits: Enjoy opportunities for career development and a supportive work culture.
- Why this job: Be part of a dynamic team that values ethics and quality while making an impact.
- Qualifications: Strong communication skills and previous experience in an international company preferred.
- Other info: This role is based in Birmingham, offering a chance to grow in a vibrant environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Account Manager role at TieTalent
2 weeks ago Be among the first 25 applicants
Join to apply for the Account Manager role at TieTalent
Birmingham – Midlands
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting an Account Manager to cover the Midlands and reporting to the Operating Territory Lead. The main goal is to manage the service accounts, working with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increasing service sales (O, T, MOD/BEX R), working closely with MOD/BEX R sales rep to accelerate lead generation
On a typical day you will:
Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints
Defend portfolio, reducing cancellations and renegotiations value
Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams
Increase Service Sales (O, T, MOD/BEX R), being able to create needs on customers and maximise profitability of each account
Increase Otis One Sales, being able to generate incremental subscriptions
Make proposals, decisions and close deals independently, according to company rules.
Know maintenance service, strategies and procedures: contracts, strengths, CRM, RTV, competitors.
Manage annual price increase process.
Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team.
Role specific skills & competences:
Strong interpersonal and communication skills
Strong commercial and negotiation skills
Results oriented
Team Player
Customer centricity
Previous Experience In Another International Company Would Be Preferable.
Apply today to join us and build what’s next
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Sign in to set job alerts for “Account Manager” roles.
Birmingham, England, United Kingdom 6 days ago
Birmingham, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 4 weeks ago
Warwick, England, United Kingdom 2 weeks ago
Senior National Account Manager (Grocery)
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Birmingham, England, United Kingdom 18 hours ago
Birmingham, England, United Kingdom 10 months ago
Account Manager, Corporate (Midlands/North)
Birmingham, England, United Kingdom 4 weeks ago
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 3 weeks ago
Droitwich Spa, England, United Kingdom ÂŁ45,000.00-ÂŁ55,000.00 2 weeks ago
West Midlands, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 4 weeks ago
Birmingham, England, United Kingdom 5 days ago
Brand Account Manager – Jimmy Choo, Versace & Dolce & Gabbana (Midlands)
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 6 days ago
West Midlands, England, United Kingdom 4 hours ago
West Midlands, England, United Kingdom 1 week ago
Account Manager – Midlands (North Birmingham / Cannock / Nuneaton)
Birmingham, England, United Kingdom 2 weeks ago
West Midlands, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Account Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Otis's service offerings and their unique selling points. Understanding the specifics of their maintenance services and how they compare to competitors will help you engage more effectively with potential clients.
✨Tip Number 2
Network with current or former employees of Otis, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in managing accounts and driving sales. Be ready to share specific examples of how you've successfully built relationships and increased profitability in past roles.
✨Tip Number 4
Demonstrate your understanding of customer-centric strategies. Think about how you can apply these principles to enhance customer engagement and retention at Otis, as this aligns closely with the role's objectives.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and skills required for the Account Manager position. Tailor your application to highlight how your experience aligns with managing service accounts and customer relationships.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly in account management, customer engagement, and sales. Use quantifiable achievements to demonstrate your results-oriented approach and negotiation skills.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your ability to create long-term customer relationships and increase service sales, as mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager.
How to prepare for a job interview at TieTalent
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to create and maintain long-term relationships with customers is crucial. Prepare examples of how you've successfully engaged with clients in the past, highlighting your proactive approach to customer service.
✨Demonstrate Your Commercial Acumen
Be ready to discuss your understanding of service sales and how you can increase profitability for the company. Familiarise yourself with Otis's services and think about how you can apply your previous experience to generate value for their accounts.
✨Prepare for Negotiation Scenarios
Since strong negotiation skills are essential for this role, practice common negotiation scenarios you might face. Think about how you would handle objections or renegotiations, and be prepared to articulate your strategies clearly.
✨Emphasise Team Collaboration
Otis values teamwork, so be sure to highlight your experience working in cross-functional teams. Share specific instances where collaboration led to successful outcomes, demonstrating your ability to work well with others to achieve common goals.
