Account Administrator

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Job Description

Join a leading utility procurement and management consultancy supporting the property management sector.

At

About

Job Description

Join a leading utility procurement and management consultancy supporting the property management sector.

At Argent Partnership , we take the hassle out of utility procurement and management for our clients. Our expertise allows property managers to focus on core responsibilities while we handle electricity, gas, and water across communal and landlord-managed spaces.

We’re currently looking for a detail-oriented Administrator to support our Account Managers , who serve as the primary contacts for our clients. This role is perfect for someone organised, proactive, and eager to grow within a dynamic and supportive team.

Responsibilities

• Maintain client portfolio and to overall enhance the service we provide supporting the Account Manager.
• Raise any issues with processes to the Account Directors and the Account Manager.
• When the Account Manager is on leave/absent Liaising with clients and suppliers on portfolios.
• Daily – all emails must be read and actioned and followed up where necessary, including responding with timescales.
• Check post/emails for invoices to be validated through systems and meter reads to be recorded.
• Submitting any invoices received by post via email to systems if not already captured via the portals.
• Validating all invoices received from portals, email and mail, ensuring all details are recorded on the system.
• Invoices where the EAQ provided by the suppliers is consistently exceeded should be investigated and updated appropriately.
• Ensuring all Client information on systems is kept up to date and correct.
• Weekly check for every meter on the client portfolio for missing invoices and credit notes in line with your work schedule.
• If a contract is due to end within 5 months of the latest invoice notify the Account Manager.
• Ensure all client meters are upgraded to Smart Meters and receiving quarterly bills, and on portals.
• Each quarter collect, record, and submit meter reads to suppliers including chasing missing reads. The reads should be recorded on the Meter Read Spreadsheet and systems.
• Requesting and documenting all property management employees/contacts for each meter.
• Ensuring all accounts are kept up to date on any WIP/ Status Sheets.
• Filling in and submitting all relevant forms for suppliers. For example, VAT declarations and change of tenancy.

Attributes

• Excellent verbal and written communication skills.
• The ability to effectively communicate with clients and suppliers.
• Excellent time management.
• Exceptional organisational skills.
• High attention to detail.
• Analytically driven.
• Must be able to work under pressure and meet deadlines.
• Maintain a positive attitude and provide exemplary customer/client service.
• The ability to work independently and use their initiative to carry out any given tasks and problem solve.
• Confident in using online systems and reporting.
• A keen eye for detail.

Experience And Qualification

• Good working knowledge of Excel, Word and Outlook.
• IT literate
• Experience or qualification in administration and the utility industry is desirable but not essential.
• Full training will be given.

Reward Incentives

• Casual dress code
• Holiday carry over up to 5 days
• Monthly reward gift vouchers
• Free Gym membership – after probation passed
• Free parking
• Onsite facilities as well as fresh fruit and snacks delivered weekly.

PEASE NOTE – Successful candidates must have a referee on reference requests. It must be a person you have worked with in current or previous employment.

Schedule

• Monday to Friday

Start Date

• 1st July 2025
• Taunton, England

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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