At a Glance
- Tasks: Connect with students and guide them through the admissions process to achieve their career goals.
- Company: Join Tidewater Tech, a leader in trade education since 1969, dedicated to student success.
- Benefits: Enjoy competitive pay, health insurance, tuition reimbursement, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a diverse and inclusive workplace.
- Why this job: Make a real difference in students' lives by helping them find their path to success.
- Qualifications: Sales or customer service experience, strong communication skills, and a passion for education.
The predicted salary is between 60000 - 78000 £ per year.
Training Tomorrow's Technicians to Become Skilled, Employable and Essential.
About Us – Big Changes, Better Benefits – Join us! At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals.
Location: 4535 E Princess Anne Rd, Norfolk, VA 23502
Schedule: Monday - Thursday: Two days: 9:00 am - 6:00 pm, Two days: 10:00 am - 7:00 pm, Friday: 8:00 AM – 5:00 PM, Rotating Saturday: 9:00 AM – 1:00 PM
Compensation: Up to $30/hour, based on experience and qualifications
Do you love being on the phone? Does meeting and chatting with new people energize you? Do you love crushing goals? If so, we’d love to hear from you!
About the Role: We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions. As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.
Key Responsibilities:
- Evaluate prospective students for enrollment eligibility and program fit
- Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
- Achieve and maintain enrollment goals by leading through personal performance
- Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
- Track student application status and ensure completion of required documentation
- Assist with recruitment events such as open houses and career fairs
Qualifications:
Education: High School Diploma or GED, Associates' or higher degree preferred
Experience: Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios. One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred.
Skill set: Strong written and verbal communication skills, with the ability to connect with diverse audiences. Excellent time management and multitasking abilities in a fast-paced environment. Proficient with Microsoft Office, willing to learn new systems. A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed.
Benefits:
We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:
- 401(k) with company match
- Comprehensive health, dental, and vision insurance
- Life insurance options
- Paid parental leave
- Paid time off (PTO) to promote work-life balance
- Tuition reimbursement for continued education
- Employee Assistance Program (EAP) for personal and professional support
We are committed to fostering a workplace that values integrity, growth, and student success. TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.
Admissions Representative in Norfolk employer: Tidewater Tech
At Tidewater Tech, we pride ourselves on being an exceptional employer dedicated to shaping the future of skilled professionals. Our supportive work culture fosters personal and professional growth, offering competitive benefits such as comprehensive health insurance, tuition reimbursement, and a 401(k) plan with company match. Located in Norfolk, VA, we provide a dynamic environment where passionate individuals can thrive while making a meaningful impact in the lives of our students.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Representative in Norfolk
✨Tip Number 1
Get to know the company inside out! Research Tidewater Tech's values, mission, and programs. This way, when you chat with them, you can show off your knowledge and passion for helping students succeed.
✨Tip Number 2
Practice your phone skills! Since this role is all about connecting with prospective students over the phone, grab a friend and do some mock calls. Focus on being friendly, informative, and persuasive – just like you would be in the real deal!
✨Tip Number 3
Be ready to share your success stories! Think of times when you've met or exceeded KPIs in previous roles. This will help you demonstrate your results-driven mindset and how you can contribute to Tidewater Tech's goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admissions Representative in Norfolk
Some tips for your application 🫡
Show Your Passion for Education:When writing your application, let your enthusiasm for education shine through! We want to see how much you care about helping students achieve their goals and how you can contribute to our mission at Tidewater Tech.
Highlight Relevant Experience:Make sure to showcase any experience you have in sales or customer service, especially if it relates to admissions. We love seeing candidates who have a proven track record of meeting KPIs and can bring that success to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you fit into our fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tidewater Tech
✨Know the Company Inside Out
Before your interview, take some time to research Tidewater Tech. Understand their mission, values, and the specific programs they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Admissions Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery and ensure you come across as approachable and engaging.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, such as guiding a hesitant student through the admissions process. Think of examples from your past experiences where you successfully navigated similar challenges and be ready to share those stories.
✨Highlight Your Sales and Customer Service Experience
Since the role involves meeting KPIs and converting inquiries into enrollments, be prepared to discuss your previous sales or customer service roles. Share specific metrics you've achieved and how your approach led to success, demonstrating your results-driven mindset.
