At a Glance
- Tasks: Supervise staff and ensure a safe, enjoyable experience for the public.
- Company: Join a dedicated team in a community-focused facility.
- Benefits: Flexible hours, commitment to quality service, and opportunities for improvement.
- Other info: Ideal for those looking to develop skills in a supportive environment.
- Why this job: Make a positive impact while gaining valuable leadership experience.
- Qualifications: Experience in supervision and a passion for service delivery.
The predicted salary is between 23956 - 29280 £ per year.
Organise and supervise all employees working within the facility according to policy, ensuring a safe and enjoyable service to the public using this facility.
Working Hours are Fridays 1615 - 2100.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.
This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
This post has a minimum requirement of one reference which must be your current or most recent employer.
Duty Officer - ABS48341 in Aboyne employer: Tideri
At Freshwater Beach Holiday Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members genuinely care for one another. As a Qualified Lifeguard, you'll enjoy competitive pay, free access to our fantastic facilities, and the chance to work alongside passionate individuals in a rapidly growing holiday park in Dorset. Join us to create smiles and make a meaningful impact in a supportive environment that values your ideas and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer - ABS48341 in Aboyne
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tideri and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tideri and let us see your personality shine through!
We think you need these skills to ace Duty Officer - ABS48341 in Aboyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tideri.
Get Familiar with Our Brand:Before applying, take some time to learn about Tideri and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tideri
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tideri.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tideri will surely appreciate.
