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For Companies At a Glance
- Tasks: Provide technical support and product recommendations while collaborating with global teams.
- Company: Join Edmund Optics, a leader in optics and photonics, shaping innovative technologies.
- Benefits: Enjoy competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant community, working on exciting projects in a fun environment.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in Italian and English.
- Other info: Office-based role in York or Mainz, with a focus on inclusivity and diverse abilities.
The predicted salary is between 28800 - 48000 £ per year.
Product Support Engineer – Italian Speaker (f/m/d)York, UKJoin the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.We\’re on the lookout for aProduct Support Engineer – Italian Speaker (f/m/d)As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.Essential Functions:Providing technical assistance and product recommendationsHandling customer inquiriesCollaborating with global teams and supporting marketing initiativesQualifications:Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.Your profile:Bachelor\’s degree in Science or EngineeringFluent in Italian and EnglishProficient with MS OfficeStrong communication and problem-solving skillsWhat we offer:Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:Company pension schemePrivate medical & dental insuranceExtensive training and development opportunitiesSubsidized gym membershipCycle to Work scheme / Jobbike programCompany eventsPlus, you\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.Ready to dive into the world of optics with us? Apply now and let\’s shape the future together!This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\’s preference.
Product support engineer - italian speaker (m/w/x) employer: Tideri Jobbörse
Contact Detail:
Tideri Jobbörse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product support engineer - italian speaker (m/w/x)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Practice your technical communication skills in both Italian and English. Since you'll be providing support to customers in these languages, being able to explain complex concepts clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the optics industry through platforms like LinkedIn. Engaging with current employees at Edmund Optics or similar companies can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for potential technical scenarios that may come up during the interview process. Think about how you would handle specific customer inquiries or product recommendations, as this will showcase your problem-solving abilities and readiness for the role.
We think you need these skills to ace Product support engineer - italian speaker (m/w/x)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Support Engineer. Familiarise yourself with the technical aspects of optics and imaging, as well as the importance of customer support in this field.
Tailor Your CV: Highlight your relevant experience and skills that align with the job description. Emphasise your proficiency in Italian and English, as well as any technical knowledge or experience in engineering or science.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer support. Mention specific examples of how your skills can contribute to the team at Edmund Optics and express your enthusiasm for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial in this role.
How to prepare for a job interview at Tideri Jobbörse
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and imaging. Brush up on relevant technical concepts and be prepared to discuss how they apply to the products you'll be supporting.
✨Highlight Your Language Skills
Fluency in Italian and English is crucial for this role. Be ready to showcase your language proficiency during the interview, perhaps by discussing a technical issue in both languages to illustrate your communication skills.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical customer inquiries or technical problems during the interview. Practice articulating your thought process and problem-solving approach clearly and confidently.
✨Demonstrate Team Collaboration
This role involves working with global teams. Share examples from your past experiences where you successfully collaborated with others, highlighting your ability to work in diverse environments.
