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For Companies At a Glance
- Tasks: Provide technical support and product recommendations while collaborating with global teams.
- Company: Join Edmund Optics, a leader in optics and photonics shaping innovative technologies.
- Benefits: Enjoy competitive salary, private medical insurance, gym membership, and extensive training opportunities.
- Why this job: Be part of a vibrant community, working on exciting projects in a fun environment.
- Qualifications: Bachelor's degree in Science or Engineering; fluent in Italian and English; strong communication skills.
- Other info: Office-based role in York or Mainz, with a focus on inclusivity and diverse abilities.
The predicted salary is between 28800 - 43200 £ per year.
Product Support Engineer – Italian Speaker (f/m/d)York, UKJoin the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we\’re on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.At Edmund Optics Europe, we\’re all about building a vibrant community. As part of our team, you\’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.We\’re on the lookout for aProduct Support Engineer – Italian Speaker (f/m/d)As a key player in our customer support team, you\’ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.Essential Functions:Providing technical assistance and product recommendationsHandling customer inquiriesCollaborating with global teams and supporting marketing initiativesQualifications:Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We\’re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.Your profile:Bachelor\’s degree in Science or EngineeringFluent in Italian and EnglishProficient with MS OfficeStrong communication and problem-solving skillsWhat we offer:Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:Company pension schemePrivate medical & dental insuranceExtensive training and development opportunitiesSubsidized gym membershipCycle to Work scheme / Jobbike programCompany eventsPlus, you\’ll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.Ready to dive into the world of optics with us? Apply now and let\’s shape the future together!This office-based position can be located in York (UK) or Mainz (Germany), depending on the candidate\’s preference.
Product support engineer - italian speaker (m/w/d) employer: Tideri Jobbörse
Contact Detail:
Tideri Jobbörse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product support engineer - italian speaker (m/w/d)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optics and photonics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the optics industry, especially those who work at Edmund Optics or similar companies. Attend relevant events or join online forums to make connections that could lead to valuable insights and referrals.
✨Tip Number 3
Brush up on your technical support skills by practising common customer scenarios. Role-playing these situations can prepare you for the types of inquiries you might handle as a Product Support Engineer.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of past experiences where you've successfully resolved technical issues. This will highlight your capability to handle customer inquiries effectively.
We think you need these skills to ace Product support engineer - italian speaker (m/w/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Product Support Engineer role. Emphasise your technical background, language proficiency in Italian and English, and any customer support experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optics and customer support. Mention specific examples of how you've solved technical problems in the past and how you can contribute to the team at Edmund Optics.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that demonstrate your ability to communicate complex technical information clearly and effectively, especially in both Italian and English.
Show Enthusiasm for the Company: Research Edmund Optics and mention what excites you about their mission and products in your application. This shows that you're genuinely interested in the company and the role.
How to prepare for a job interview at Tideri Jobbörse
✨Showcase Your Technical Knowledge
As a Product Support Engineer, you'll need to demonstrate your understanding of optics and imaging. Brush up on relevant technical concepts and be prepared to discuss how they apply to the products you'll be supporting.
✨Highlight Your Language Skills
Fluency in Italian and English is crucial for this role. Be ready to showcase your language abilities during the interview, perhaps by discussing a technical issue in both languages to illustrate your proficiency.
✨Prepare for Customer Scenarios
Expect questions about handling customer inquiries and providing technical assistance. Think of examples from your past experiences where you successfully resolved customer issues or provided product recommendations.
✨Demonstrate Team Collaboration
This role involves working with global teams, so be prepared to discuss your experience in collaborative environments. Share examples of how you've worked effectively with others to achieve common goals.
