At a Glance
- Tasks: Engage with small business customers and manage their finance applications.
- Company: Tide is a fast-growing finance platform empowering over 1 million small businesses globally.
- Benefits: Enjoy flexible working, health insurance, generous holiday, and a £1,000 L&D budget.
- Other info: Tide promotes a diverse and inclusive workplace, welcoming all backgrounds.
- Why this job: Join a mission-driven team focused on delivering exceptional customer service and financial solutions.
- Qualifications: Experience in commercial finance or brokerage with a proven sales track record is essential.
The predicted salary is between 43200 - 72000 £ per year.
At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.
ABOUT THE ROLE Some of the things you’ll be doing:
- Contact, engage and manage our Small Business customers through their application process
- Build and nurture working relationships with our commercial lending partners
- Become confident in articulating the Funding Options proposition and service
- Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the different finance options available to customers across multiple business finance product classes
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition. Actively share stories and successes to the wider organisation through relevant comms channels.
WHAT WE ARE LOOKING FOR We are looking for an experienced Business Finance Specialist (Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations - Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. As this is a senior position within our sales team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running.
What makes you a great fit:
- Ideally you will already be working for a Commercial Finance Brokerage or have experience of Commercial Finance in a customer facing sales role
- You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
- You’ll have excellent communication and interpersonal skills
- You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
- You’ll be obsessive about delivering the highest level of customer service
- You will be extremely well organised and analytical and work well under pressure
- You can troubleshoot issues quickly and effectively
- You will be able to engage and quickly establish strong working relationships
- You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution.
WHAT YOU’LL GET IN RETURN
- Flexible working options
- Share options
- Group Life Insurance
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 25 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand-new office near Old Street with an all-day snacks bar
- Enhanced family-friendly leave
- Sabbatical leave
TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Senior Commercial Finance Broker employer: Tide
Tide is an exceptional employer that champions innovation and growth, particularly in the dynamic role of CRM Lead for Paid Plans. With a strong focus on employee development, competitive salaries, and flexible work arrangements, Tide fosters a collaborative work culture that empowers its team members to thrive in the fast-paced UK and EU markets. Join us to make a meaningful impact while enjoying the unique advantages of working in a high-growth environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Finance Broker
✨Tip Number 1
Familiarise yourself with Tide's mission and values. Understanding how they empower small businesses will help you articulate your passion for their goals during conversations.
✨Tip Number 2
Network with current employees or industry professionals who have experience in commercial finance. This can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Stay updated on the latest trends in business finance and lending options. Being knowledgeable about the market will allow you to engage confidently with potential customers and demonstrate your expertise.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully matched clients with finance products in the past. Real-life success stories can showcase your skills and align with Tide's commitment to delivering a 5 Star experience.
We think you need these skills to ace Senior Commercial Finance Broker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in commercial finance and customer-facing roles. Use specific examples that demonstrate your track record of meeting revenue targets and delivering exceptional customer service.
Craft a Compelling Cover Letter:In your cover letter, express your passion for helping small businesses and your understanding of their financial needs. Mention how your skills align with Tide's mission and the specific role of a Senior Commercial Finance Broker.
Showcase Your Communication Skills:Since excellent communication is key for this role, consider including examples of how you've successfully engaged with clients or partners in the past. Highlight any experience you have in articulating complex financial concepts in an accessible way.
Research Tide and Funding Options:Familiarise yourself with Tide's services and the Funding Options platform. Understanding their approach to supporting SMEs will help you articulate how you can contribute to their mission during the application process.
How to prepare for a job interview at Tide
✨Understand the Company and Its Mission
Before your interview, take some time to research Tide and its mission to empower small businesses. Familiarise yourself with their services and how they differentiate themselves in the market. This will help you articulate why you want to work there and how you can contribute to their goals.
✨Showcase Your Experience in Commercial Finance
Be prepared to discuss your previous experience in commercial finance and how it relates to the role. Highlight specific examples where you've successfully met revenue targets or provided exceptional customer service. This will demonstrate your capability and fit for the position.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the challenges they face in the current market, or how success is measured in this position. This not only helps you gauge if it's the right fit but also engages your interviewers.
✨Demonstrate Your Customer-Centric Approach
Since the role emphasises delivering a 5-star experience to customers, be ready to discuss how you approach customer interactions. Share examples of how you've built relationships, understood client needs, and matched them with suitable financial products. This will highlight your alignment with Tide's values.
