At a Glance
- Tasks: Lead and scale multi-product division, driving growth and operational excellence.
- Company: Join Tide, a transformative force in small business banking with 1.8 million members globally.
- Benefits: Competitive salary, dynamic work environment, and opportunities for international expansion.
- Other info: Be part of a mission to empower SMEs and leverage cutting-edge technology.
- Why this job: Make a real impact on SMEs by simplifying their administrative processes with innovative solutions.
- Qualifications: Proven leadership experience in high-growth environments and strong commercial acumen.
The predicted salary is between 120000 - 150000 £ per year.
Requirements
- Proven experience operating as a business leader (CEO, GM, or SVP) in a high-growth environment
- Strong commercial acumen, with a track record of owning and scaling P&L-driven businesses; ideally in a multi-country context
- Experience in one or more relevant domains such as: Accounting / payroll / expense management SaaS for SMEs, Financial or operational services platforms
- Ability to scale multi-product portfolios internationally, not just single products in-market
- A team player with demonstrated success building and leading large, multi-functional teams
- Strong execution capability able to break down complex problems and drive outcomes at pace
- Experience defining pricing, monetisation, and go-to-market strategies
- Comfortable operating in ambiguous, fast-scaling environments with evolving priorities
- Strong stakeholder management and ability to influence at executive level
- Technology-aware mindset, with an appreciation for automation and AI-led transformation
What the job involves
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Admin Services is a critical component in Tide’s strategy to provide SMEs a strong business management platform. Our mission is to simplify and automate the essential administrative and financial workflows that SMEs rely on to run their businesses and enable them to focus on growth rather than operational complexity. The Admin Services vertical spans multiple high-impact verticals, including: Invoicing, Payroll, Expense management, Business registrations and compliance, Accounting and tax. Collectively, these services form the backbone of how businesses manage their day-to-day operations. With strong early traction and a large, underserved market opportunity, we are focused on building a scalable, high-margin, and deeply embedded and connected platform of admin solutions.
Over the next phase of growth, we aim to:
- Scale each product line into meaningful standalone revenue lines
- Leverage automation and emerging technologies (including AI) to transform service delivery
- Expand across key international markets
- Build a highly effective, multi-layered organisation to support long-term growth
We are seeking a commercially driven, enterprise-minded SVP of Admin Services to lead and scale this multi-product division into a category-defining business. This is a senior CEO-style role, with ownership of strategy, execution, and financial performance across multiple product lines. You will be responsible for continuing to make Admin Services a high-growth business within Tide’s product suite, while ensuring operational excellence and a seamless member experience. You will operate as a business owner first, with a strong emphasis on commercial strategy, market expansion, and breaking through execution barriers leveraging your leadership team for deep product and domain expertise.
As SVP of Admin Services, your responsibilities will include:
- Strategic Leadership & P&L Ownership: Define the vision and strategy across all Admin Services product lines, owning full P&L accountability and driving growth, profitability, and long-term scalability
- Product Line Expansion: Scale existing services such as invoicing, payroll, expense management, registrations and accounting & tax into meaningful business lines, while identifying and building adjacent opportunities, both in the UK and internationally
- Commercial & Go-to-Market Ownership: Own pricing, packaging, monetisation, and distribution strategies. Drive acquisition, engagement, retention, and cross-sell across the portfolio
- Team Leadership & Organisation Building: Build and lead a high-performing, multi-layered team, with strong leadership across product, operations, and commercial functions
- Operational Excellence: Establish scalable processes across onboarding, servicing, compliance, and support, ensuring high reliability and efficiency
- Technology & AI Enablement: Leverage automation and emerging technologies, including AI, to transform service delivery and improve efficiency
- Cross-Functional Collaboration: Partner closely with Product, Engineering, Finance, Risk, Legal, and Marketing teams to execute the division’s strategy
- Market & Customer Insight: Develop a deep understanding of SME needs, competitive landscape, and regulatory environment to inform strategy and innovation
Senior Vice President of Admin Services in London employer: Tide
At Tide, we pride ourselves on being an exceptional employer that champions innovation and growth in the fast-paced world of SME banking. Our vibrant work culture fosters collaboration and creativity, empowering employees to take ownership of their roles while benefiting from extensive professional development opportunities. With a commitment to leveraging cutting-edge technology and a focus on employee well-being, Tide offers a unique environment where you can make a meaningful impact on the lives of millions of small business owners across multiple countries.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vice President of Admin Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their mission, especially in areas like scaling P&L-driven businesses and leading multi-functional teams.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision and strategy for the role, focusing on how you can drive growth and operational excellence. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Vice President of Admin Services in London
Some tips for your application 🫡
Show Your Leadership Experience:Make sure to highlight your previous roles as a business leader, especially in high-growth environments. We want to see how you've successfully managed P&L and scaled businesses, so don’t hold back on those achievements!
Demonstrate Commercial Acumen:We’re looking for someone with strong commercial skills, so be sure to include examples of how you’ve defined pricing strategies or driven market expansion. This is your chance to show us your savvy side!
Emphasise Team Building Skills:As a senior leader, your ability to build and lead multi-functional teams is crucial. Share specific instances where you’ve successfully led teams to achieve goals, and how you foster collaboration across different functions.
Tailor Your Application:Take the time to tailor your application to our mission at Tide. Show us how your experience aligns with our goal of simplifying admin services for SMEs. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Tide
✨Know Your Numbers
As a candidate for the Senior Vice President of Admin Services, you need to be well-versed in P&L management. Brush up on your financial metrics and be ready to discuss how you've driven profitability and growth in previous roles. This will show that you understand the commercial acumen required for the position.
✨Showcase Your Leadership Style
Prepare to talk about your experience building and leading large teams. Have specific examples ready that demonstrate your ability to inspire and manage multi-functional teams. Highlight how you've navigated complex problems and driven outcomes at pace, as this is crucial for the role.
✨Understand the Market Landscape
Familiarise yourself with Tide's offerings and the SME market. Be prepared to discuss how you would approach scaling product lines internationally and what strategies you would implement for pricing and monetisation. This shows that you're not just a fit for the role but also have a vision for its future.
✨Embrace Technology and Innovation
Given the emphasis on automation and AI-led transformation, come equipped with insights on how technology can enhance service delivery. Discuss any relevant experiences where you've leveraged tech to improve operational efficiency or customer experience, as this aligns perfectly with Tide's mission.
