At a Glance
- Tasks: Lead strategies to retain and reactivate members across UK and EU markets.
- Company: Dynamic financial services company with a focus on innovation.
- Benefits: 25 days annual leave, commission-based bonuses, and flexible working arrangements.
- Other info: Join a vibrant team and enjoy a flexible work-life balance.
- Why this job: Make a real impact in member engagement while leading a talented team.
- Qualifications: 8+ years in CRM, strong data analysis skills, and excellent communication.
The predicted salary is between 60000 - 105000 £ per year.
A dynamic financial services company in the UK is seeking an Engagement Lead for Retention/Reactivation. In this role, you will identify trends and define strategies to retain members across UK and EU markets while leading your team.
The ideal candidate has over 8 years of experience in CRM, a strong data analysis background, and excellent communication skills.
This position offers:
- 25 days annual leave
- a commission-based bonus structure
- flexible working arrangements
Engagement Lead: Retention & Growth (CRM/Personalisation) in London employer: Tide
Join a dynamic financial services company that prioritises employee well-being and growth. With 25 days of annual leave, a commission-based bonus structure, and flexible working arrangements, we foster a supportive work culture that encourages innovation and collaboration. Our commitment to professional development ensures that you will have ample opportunities to advance your career while making a meaningful impact in the UK and EU markets.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Lead: Retention & Growth (CRM/Personalisation) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in CRM and data analysis. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or using online resources. Focus on articulating your strategies for retention and growth clearly and confidently.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Engagement Lead: Retention & Growth (CRM/Personalisation) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Engagement Lead. Highlight your experience in CRM and data analysis, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully retained customers in the past and how you plan to do the same with us.
Showcase Your Data Skills:Since this role involves a strong data analysis background, make sure to include any relevant tools or methodologies you’ve used. We love seeing how you’ve turned data into actionable strategies that drive retention and growth!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tide
✨Know Your Data
As an Engagement Lead, you'll need to demonstrate your strong data analysis skills. Brush up on key metrics related to retention and reactivation strategies. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication skills, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated strategies to your team or stakeholders, especially in a dynamic environment.
✨Understand the Market Trends
Familiarise yourself with current trends in the UK and EU financial services markets. Be prepared to discuss how these trends can impact member retention and what innovative strategies you might implement to address them.
✨Lead with Confidence
Since you'll be leading a team, it's crucial to convey your leadership style during the interview. Share specific examples of how you've motivated teams in the past and how you plan to inspire your new team to achieve retention goals.
