At a Glance
- Tasks: Drive growth and performance for Tide's banking payment products in the UK.
- Company: Join Tide, a leading fintech transforming small business banking.
- Benefits: Enjoy health insurance, flexible work, and a vibrant office culture.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact on SMEs while working with innovative payment solutions.
- Qualifications: Strong commercial acumen and experience in payments or fintech required.
The predicted salary is between 59400 - 72600 £ per year.
ABOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
ABOUT THE ROLE
The Banking Payments team is responsible for driving engagement, usage and commercial performance across Tide’s banking payment products and member payment journeys. We are looking for an exceptional Lead Country Commercial Manager to drive growth and commercial performance across Banking Payments in the UK. This role sits at the heart of Tide’s Payments organisation and will work cross-functionally with Product, Finance, BI, CRM, Operations and Member Success teams to accelerate payment usage, optimise member journeys and deliver strategic commercial initiatives. This role requires a highly commercial and analytical operator who can translate data and member insight into actionable strategies, campaigns and product opportunities.
SOME OF THE THINGS YOU’LL BE DOING
- Revenue Ownership & Forecasting: Partner closely with Finance and key stakeholders to set, track and refine commercial projections for Banking Payments, ensuring clear accountability against revenue and engagement targets.
- Analytics-Driven Insight: Work closely with BI and analytics teams to understand member payment behaviours, identify opportunities and measure performance across key initiatives. Partner with Product teams to shape payment propositions, improve member journeys and influence roadmap prioritisation using commercial insight and member feedback.
- Launch Strategy & GTM: Lead the commercialisation and go-to-market strategy for Banking Payment features and initiatives, ensuring coordinated execution across CRM, in-app, servicing and operational channels.
- Lifecycle & Engagement Strategy: Work closely with CRM and marketing teams to develop “always on” payment engagement strategies that drive activation, usage and retention.
- Stakeholder Management: Collaborate across Product, Finance, Operations, Engineering and Senior Leadership teams to align on priorities, performance and strategic direction. Monitor payment trends, competitor propositions and market developments to identify opportunities that strengthen Tide’s Banking Payments offering.
- Member Obsession: Become an expert in member payment behaviours and needs, ensuring the member voice is central to commercial and product decision-making.
WHAT WE ARE LOOKING FOR
- Strong commercial acumen with experience driving measurable business impact.
- Proven experience managing commercial performance within payments, fintech or banking.
- Strong analytical mindset with ability to translate insights into execution plans.
- Experience delivering GTM and lifecycle engagement strategies.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong project management capabilities within fast-paced environments.
- Self-starter mentality with high ownership and accountability.
- Experience working closely with Product, CRM, Finance and BI teams.
- Ability to operate strategically while remaining execution-focused.
Expected Outcomes of the Role
- Establish dedicated commercial ownership for Banking Payments.
- Improve payment engagement and usage metrics.
- Accelerate commercial experimentation and CRM activity.
- Improve visibility and forecasting of Banking Payments performance.
- Support successful launches of Banking Payment initiatives.
- Strengthen alignment across Product, CRM, Finance and Operations.
- Increase focus on member payment journeys and behaviours.
- Create additional leadership bandwidth across Cards and Payments.
What you’ll get in return:
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing.
- Hundreds of perks and discounts through Vitality Health Insurance (fitness watches, Waitrose cashback, gym membership etc.).
- 24/7 Employee Assistance Programme.
- 25 days holiday with the ability to buy extra days.
- Professional L&D budget per year.
- Referral bonus when you bring your friends to join Tide.
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution.
- Spacious brand new office in Liverpool street with an all-day snacks bar.
- Enhanced family-friendly leave.
- 24 hours paid volunteering time off per year.
- Flexible work from home or at the office arrangements.
- Monthly team socials (we’ve had themed bingo, online cocktail making sessions, wellbeing challenges and themed virtual pub quizzes).
- Sabbatical leave.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
Lead Country Commercial Manager for Payments UK New United Kingdom employer: Tide
At Tide, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Central London office is not only a hub for cutting-edge technology but also provides generous benefits such as competitive compensation, extensive parental leave, and opportunities for personal development. With a commitment to diversity and inclusion, we empower our Tideans to thrive both professionally and personally, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Country Commercial Manager for Payments UK New United Kingdom
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Tide. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Lead Country Commercial Manager for Payments UK New United Kingdom
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Tide.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Tide's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Tide
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Tide.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Tide will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Tide employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
