KYC Policy and Procedure Manager

KYC Policy and Procedure Manager

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
Tide

At a Glance

  • Tasks: Define and implement KYC policies while ensuring compliance across UK and EU markets.
  • Company: Join Tide, a dynamic fintech helping SMEs thrive with innovative banking solutions.
  • Benefits: Enjoy 25 days annual leave, personal L&D budget, and flexible working options.
  • Other info: Collaborative culture with opportunities for professional growth and a focus on wellbeing.
  • Why this job: Make a real impact in financial compliance while working in a diverse and inclusive environment.
  • Qualifications: Experience in Risk & Compliance with strong communication skills and knowledge of financial regulations.

The predicted salary is between 60000 - 75000 £ per year.

At Tide we help SMEs save time and money by offering business accounts and a set of connected administrative solutions from invoicing to accounting.

As a KYC Policy and Procedure Manager, you will report to the Head of KYC Policy and Procedure Europe (UK & EU) and support the definition and implementation of 1st Line of Defence policies and procedures within the KYC organisation, covering the UK and EU (main focus on Italy, Germany, France, Luxembourg).

RESPONSIBILITIES

  • Assist in interpreting financial crime regulations and advising on Tide’s compliance approach for the UK and EU (with main focus on Italy).
  • Contribute to the drafting and maintenance of KYC policies and procedures.
  • Review and assess current processes for policy adherence and collaborate on necessary changes.
  • Support the KYC Product function to ensure regulatory and policy compliance in new product development for the UK and EU markets.
  • Work closely with the 2nd Line of Defence to agree on policy changes and constructively challenge recommendations.
  • Assist in audits and oversight from banking partners.
  • Collaborate with 2LoD Compliance to implement new regulatory requirements within KYC for the UK and EU.

QUALIFICATIONS

  • Experience in a 1st Line of Defence function, Risk & Compliance, or Internal Audit.
  • In-depth knowledge of financial crime regulations and ability to stay updated with regulatory changes in the UK and EU (Italy – main responsibility, Germany, France, Luxembourg). Familiarity with 4AMLD-6AMLD.
  • Pragmatic approach to balancing regulatory requirements with customer service and commercial objectives.
  • Strong communication skills to articulate regulatory risks and trade-offs in processes and procedures.
  • Ability to draft clear, concise, and easy-to-understand policies and procedures.
  • Experience in challenging senior stakeholders and maintaining robustness under challenge.
  • Background in business banking within a BaFin, AMF, CSSF, or Banca d’Italia–regulated environment, with experience in FinTech being a plus.
  • Enthusiastic about delivering excellent service to members while managing risks effectively.
  • Working knowledge of Italian language is a great advantage.

BENEFITS

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
  • Transportation bonus to cover office commute under the hybrid work arrangement

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently‑abled status. We celebrate diversity in our workforce as a cornerstone of our success.

KYC Policy and Procedure Manager employer: Tide

At Tide, we pride ourselves on being an exceptional employer that values diversity and fosters a supportive work culture. As a KYC Policy and Procedure Manager, you will benefit from a comprehensive package including generous annual leave, personal development budgets, and flexible working arrangements, all while contributing to meaningful compliance efforts across the UK and EU. Our commitment to employee growth and wellbeing, combined with our dynamic environment, makes Tide a rewarding place to advance your career.

Tide

Contact Details:

Tide Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land KYC Policy and Procedure Manager

Tip Number 1

Network like a pro! Reach out to people in the KYC and compliance space on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on your dream job!

Tip Number 2

Prepare for interviews by brushing up on your knowledge of financial crime regulations, especially those relevant to the UK and EU. Be ready to discuss how you can balance compliance with excellent customer service.

Tip Number 3

Showcase your communication skills! During interviews, articulate your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've tackled challenges in policy adherence.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Tide team.

We think you need these skills to ace KYC Policy and Procedure Manager

KYC Policy Development
Financial Crime Regulation Knowledge
Risk & Compliance Management
Internal Audit Experience
Policy Drafting and Maintenance
Stakeholder Engagement
Regulatory Compliance

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the KYC Policy and Procedure Manager role. Highlight your experience in financial crime regulations and any relevant compliance work, especially focusing on the UK and EU markets.

Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate how you articulate complex regulatory risks. Share examples of how you've effectively communicated with stakeholders in the past.

Be Clear and Concise:When drafting your application, keep it straightforward and easy to read. Use bullet points where possible to make your achievements stand out, especially when discussing your experience with KYC policies and procedures.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Tide team!

How to prepare for a job interview at Tide

Know Your Regulations

Make sure you brush up on the latest financial crime regulations, especially those relevant to the UK and EU. Being able to discuss 4AMLD-6AMLD and how they impact KYC policies will show that you're not just familiar with the rules but can also apply them practically.

Showcase Your Communication Skills

As a KYC Policy and Procedure Manager, you'll need to articulate complex regulatory risks clearly. Prepare examples of how you've communicated these risks in past roles, especially when challenging senior stakeholders. This will demonstrate your ability to navigate tough conversations.

Demonstrate Your Pragmatic Approach

Tide values a balance between compliance and customer service. Be ready to discuss how you've successfully navigated this balance in previous roles. Share specific instances where you’ve implemented changes that improved both compliance and customer satisfaction.

Prepare for Scenario Questions

Expect scenario-based questions that test your problem-solving skills in real-world situations. Think about challenges you've faced in KYC processes and how you resolved them. This will help you showcase your critical thinking and adaptability.