Business Finance Specialist

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, as well as a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

We are looking for a Business Finance Specialist to join our new Sales Team dedicated to providing best in class card acquiring and revenue based financing solutions to our small business customers. You’ll be helping customers with selecting the right point of sale (POS) device for their business and understanding their financing requirements to identify the best revenue based finance solution for them.

Through effective conversations, you’ll be taking the time to understand about the businesses you engage with and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need.

Some Of The Things You’ll Be Doing:

• Contact, engage and manage our Small Business customers through their application process, from application to activation.
• Understand their card acquiring needs, their current and future card revenues to find the best solution for their requirements.
• Become confident in articulating the Tide and Funding Options propositions and services; focused on our card acquiring (point of sale) and revenue based finance propositions.
• Outbound calling of prospect customers.
• Working closely with our Lead Generation and marketing teams, including providing feedback and advice where appropriate.
• Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market.
• Confidently articulating the revenue based finance options available to customers as well as the different point of sale (POS) options we offer.
• Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce).
• Monitoring and identifying trends whilst adding new or enhanced customer profile information into Salesforce.
• Keeping up to date on industry trends, market & competition.
• Actively sharing stories and successes to the wider organisation through relevant comms channels.

What Makes You a Great Fit:

• Ideally you have some experience of either card acquiring, POS devices or commercial finance or at least 12 months experience in a customer facing sales role.
• You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets.
• You’ll have excellent communication and interpersonal skills.
• You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive.
• You’ll be obsessive about delivering the highest level of customer service.
• You will be extremely well organised and analytical and work well under pressure.
• You can troubleshoot issues quickly and effectively.
• You will be able to engage and quickly establish strong working relationships.
• You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution.

What You’ll Get In Return:

• Competitive salary.
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing.
• 24/7 Employee Assistance Programme.
• 25 days holiday with the ability to buy extra days.
• We invest in your development with a £1,000 professional L&D budget per year.
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution.
• Spacious brand new office in Liverpool street with an all-day snacks bar.
• Enhanced family-friendly leave.
• 24 hours paid volunteering time off per year.
• Flexible working options.
• Sabbatical leave.
• Share options.

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.