At a Glance
- Tasks: Engage with small business customers and guide them through their finance application process.
- Company: Tide is a fast-growing business management platform empowering over 1 million small businesses globally.
- Benefits: Enjoy flexible working, health insurance, generous holiday, and a £1,000 professional development budget.
- Why this job: Join a dynamic team focused on delivering exceptional customer service and making a real impact.
- Qualifications: Experience in commercial finance or sales, with a proven track record of meeting targets.
- Other info: Tide promotes a diverse and inclusive workplace, valuing every individual's contribution.
The predicted salary is between 36000 - 60000 £ per year.
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM
Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service.
ABOUT THE ROLE
Some of the things you’ll be doing:
- Contact, engage and manage our Small Business customers through their application process
- Build and nurture working relationships with our commercial lending partners
- Become confident in articulating the Funding Options proposition and service
- Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the different finance options available to customers across multiple business finance product classes
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition
- Actively share stories and successes to the wider organization through relevant comms channels
WHAT WE ARE LOOKING FOR
We are looking for an experienced Senior Business Finance Specialist (Senior Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations – Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service.
As this is a senior position within our sales team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running.
WHAT MAKES YOU A GREAT FIT
- Ideally you will already be working for a Commercial Finance Brokerage or have experience of Commercial Finance in a customer facing sales role
- You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
- You’ll have excellent communication and interpersonal skills
- You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
- You’ll be obsessive about delivering the highest level of customer service
- You will be extremely well organised and analytical and work well under pressure
- You can troubleshoot issues quickly and effectively
- You will be able to engage and quickly establish strong working relationships
- You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution
WHAT YOU WILL GET IN RETURN
- Flexible working options
- Group Life Insurance
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 25 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand-new office near Old Street with an all-day snacks bar
- Enhanced family-friendly leave
- Sabbatical leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members\’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
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Senior Business Finance Specialist New United Kingdom employer: Tide Platform Limited
Contact Detail:
Tide Platform Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Finance Specialist New United Kingdom
✨Tip Number 1
Familiarise yourself with Tide's mission and values. Understanding their commitment to empowering small businesses will help you align your conversations and demonstrate how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Tide, especially those in the finance sector. They can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Stay updated on the latest trends in business finance and lending. Being knowledgeable about current market conditions and competitor offerings will allow you to engage more effectively with potential clients and partners.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully matched clients with financial products. This will showcase your expertise and ability to deliver a 5-star customer experience, which is crucial for this role.
We think you need these skills to ace Senior Business Finance Specialist New United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Senior Business Finance Specialist position. Tailor your application to highlight relevant experience in commercial finance and customer engagement.
Craft a Compelling CV: Your CV should clearly showcase your experience in commercial finance, particularly any achievements related to meeting revenue targets. Use quantifiable metrics to demonstrate your success and ensure it aligns with the job description.
Write a Tailored Cover Letter: In your cover letter, express your passion for helping small businesses and your understanding of their financial needs. Highlight specific experiences that demonstrate your ability to build relationships and provide excellent customer service.
Showcase Your Soft Skills: Tide values communication and interpersonal skills highly. In your application, provide examples of how you've successfully engaged with clients or partners in the past, showcasing your ability to establish strong working relationships.
How to prepare for a job interview at Tide Platform Limited
✨Know Your Business Finance
Make sure you have a solid understanding of business finance concepts and products. Be prepared to discuss various financing options and how they can benefit small businesses, as this will demonstrate your expertise and confidence in the role.
✨Showcase Your Customer Service Skills
Tide values exceptional customer service, so be ready to share examples of how you've gone above and beyond for clients in the past. Highlight your ability to build strong relationships and provide tailored solutions to meet customer needs.
✨Research Tide and Its Competitors
Familiarise yourself with Tide's offerings and its position in the market. Understanding their competitors and industry trends will allow you to speak knowledgeably about how you can contribute to Tide's mission and growth.
✨Prepare Questions for Your Interviewers
Have thoughtful questions ready to ask your interviewers about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if Tide is the right fit for you.