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For Companies At a Glance
- Tasks: Lead product design strategy and create innovative customer-facing products.
- Company: Join Tide, a fast-growing finance platform empowering over 1 million small businesses globally.
- Benefits: Enjoy flexible working options, health insurance, generous holiday, and a £1,000 L&D budget.
- Why this job: Shape user experiences and drive impactful solutions in a collaborative, diverse environment.
- Qualifications: 10+ years in UX/Product Design with strong leadership and strategic thinking skills required.
- Other info: Embrace a culture of continuous improvement and mentorship while working in a vibrant office.
The predicted salary is between 60000 - 84000 £ per year.
ABOUT TIDE
At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM
The Tide design team is integrated into a number of internal mission teams called Speedboats that aim to solve the most critical member problems. These speedboats are made up of Product managers, Engineers, UX Writers, UX Researchers, Data analysts and Marketing. Working in a collaborative way to discover, define and deliver value to our members in a continuous delivery process. Cross collaboration between speedboats is essential to ensure member journeys are seamless and well connected experiences.
ABOUT THE ROLE
As Head of Design, you will own multiple product domains, shaping strategy, vision, and roadmaps in collaboration with the SVP & Head of Product. You’ll lead the creation of new customer-facing products, from greenfield innovations to reimagining existing solutions, driving user value and business impact. With a global focus on users in the UK, India, and Germany, you’ll enhance mobile and web experiences through foundational platforms. Partnering with Product, Engineering, and Marketing, you’ll drive discovery, prototype rapidly using data, and deliver impactful solutions. As a key leader, you’ll champion the voice of the customer, inspire alignment with your vision, and lead agile transformations and design excellence.
As Head of Design, you will:
Collaborate to Define Strategy
- Partner with Product Managers, Engineers, Designers, and senior stakeholders to define strategic goals and objectives.
- Identify and prioritize roadmap opportunities, driving the biggest impact for Tide and its members.
- De-risk initiatives by leveraging research and collaboration to deeply understand problems and deliver valuable solutions.
- Define success metrics and expected outcomes for all initiatives.
Lead Product Vision and Delivery
- Conceptualize prototypes and artifacts that present a compelling product vision and roadmap for delivering incremental member value.
- Drive strategic initiatives to deliver tested, validated outcomes while consistently bringing value to members.
- Align delivery with vision by partnering with cross-functional teams.
- Continuously monitor customer impact and operational success, pivoting as needed to achieve outcomes.
Champion Design Excellence
- Advocate for design thinking and its value across Tide.
- Foster a member-centric approach throughout the organization.
- Highlight the team’s capabilities and contributions to Tide’s strategic goals.
Lead and Develop a Global Team
- Build and mentor a high-performing small team of Product Designers across geographies.
- Inspire and support the team with actionable career development plans.
- Promote a culture of continuous improvement and collaboration.
WHAT WE ARE LOOKING FOR
- 10+ years of experience in UX/Product Design, ideally in SaaS scale-ups or startups.
- Proven strategic thinker with a hands-on approach to design and product innovation.
- Passionate about coaching teams to success through leadership, mentorship, and showcasing best practices.
- Skilled at identifying opportunities for improvement and driving impactful change.
- Comfortable navigating ambiguity, setting clear milestones, and adapting plans as needed.
- Exceptional communicator and storyteller, tailoring messages effectively for all audiences, including senior leadership.
- Strong focus on outcomes, delivering tangible impact for users and the business.
- Deep expertise in crafting exceptional end-to-end user experiences and obsessing over UX details.
- Extensive experience with user testing, research, and iterative product discovery.
- Adept at thriving in fast-paced environments with iterative delivery.
- Experience leading design squads or driving world-class product design efforts.
- Proficient in design methodologies (e.g., Design Thinking) and tools like Figma.
- Data-driven, with hands-on experience using tools like Looker, Heap, GA, or Hotjar to inform design decisions.
WHAT YOU’LL GET IN RETURN
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- Flexible working options
- Share options
- Group Life Insurance
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 25 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand-new office near Old Street with an all-day snacks bar
- Enhanced family-friendly leave
- Sabbatical leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice .
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Head of Product Design – Experience Foundations employer: Tide Platform Limited
Contact Detail:
Tide Platform Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product Design – Experience Foundations
✨Tip Number 1
Familiarize yourself with Tide's mission and values. Understanding how we empower small businesses will help you align your vision and demonstrate your passion for our goals during the interview process.
✨Tip Number 2
Showcase your experience in leading design teams and driving product innovation. Be prepared to discuss specific examples of how you've successfully collaborated with cross-functional teams to deliver impactful solutions.
✨Tip Number 3
Highlight your expertise in user testing and iterative product discovery. Share insights on how you've used data-driven approaches to inform design decisions and improve user experiences.
✨Tip Number 4
Demonstrate your ability to navigate ambiguity and adapt plans as needed. Provide examples of how you've set clear milestones and pivoted strategies to achieve successful outcomes in fast-paced environments.
We think you need these skills to ace Head of Product Design – Experience Foundations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Product Design role. Tailor your application to highlight relevant experiences that align with the job description.
Showcase Your Experience: In your CV and cover letter, emphasize your 10+ years of experience in UX/Product Design, particularly in SaaS environments. Provide specific examples of how you've led design initiatives and driven impactful change.
Highlight Collaboration Skills: Since the role involves working closely with cross-functional teams, illustrate your ability to collaborate effectively. Mention any past experiences where you partnered with product managers, engineers, or other stakeholders to achieve common goals.
Demonstrate Design Excellence: Discuss your approach to design thinking and how you've championed design excellence in previous roles. Include any methodologies or tools you are proficient in, such as Figma, and how you've used data to inform your design decisions.
How to prepare for a job interview at Tide Platform Limited
✨Showcase Your Strategic Thinking
As a Head of Product Design, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've defined product vision and roadmaps in previous roles, and be ready to discuss how you prioritize initiatives based on user impact and business goals.
✨Emphasize Collaboration Skills
Highlight your experience working with cross-functional teams, including Product Managers, Engineers, and UX Researchers. Share specific instances where your collaborative efforts led to successful product outcomes, showcasing your ability to drive alignment and foster teamwork.
✨Demonstrate User-Centric Design Approach
Tide values a member-centric approach, so be prepared to discuss how you've championed user experience in your past projects. Bring examples of user testing and research you've conducted, and explain how these insights informed your design decisions.
✨Prepare for Agile Transformation Discussions
Since the role involves leading agile transformations, familiarize yourself with agile methodologies and be ready to discuss how you've implemented agile practices in design processes. Share your experiences in adapting to change and driving continuous improvement within your teams.
