Business Finance Team Lead(Outbound Lending Sales - UK) New India, Delhi NCR

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence.

As a Team Lead, you will be responsible for ensuring your team delivers against budget, receives ongoing training and development, and consistently maintains the highest standards of customer service. While your primary focus will be leadership and coaching, you may also be required to contribute individual revenue when needed.

• Lead, mentor, and develop a team of commercial finance brokers to achieve and exceed performance targets.
• Drive a high-performance sales culture, ensuring brokers are motivated, accountable, and consistently improving.
• Monitor and manage team KPIs, pipeline activity, and deal progression to ensure revenue targets are met.
• Deliver coaching, feedback, and training to enhance the team’s sales effectiveness and product knowledge.
• Work closely with senior leadership to align team goals with business objectives.
• Identify and implement process improvements to increase efficiency and conversion rates.
• Support brokers in structuring deals, overcoming objections, and closing sales when required.
• Maintain strong relationships with lenders and internal teams to streamline operations and deal flow.
• Contribute individual revenue where necessary, ensuring a hands-on approach to commercial finance sales.

WHAT WE ARE LOOKING FOR:

• Experience in a customer-facing sales role, ideally within financial services.
• Proven track record of consistently meeting and exceeding revenue-based targets.
• Strong leadership skills, with the ability to coach, motivate, set clear expectations, and develop a team.
• A minimum of 2 years of experience directly leading a team, preferably covering the UK or another English speaking market.
• Excellent communication and interpersonal skills, capable of influencing and building strong relationships.
• A results-driven mindset with impeccable attention to detail, determination, and drive.
• Passion for delivering exceptional customer service and ensuring clients receive the best possible outcome.
• Highly organised and analytical, able to manage multiple priorities and work well under pressure.
• Strong problem-solving skills, with the ability to troubleshoot issues quickly and effectively.
• A proactive, self-starting approach, always working backwards from targets to ensure effective execution.
• Proficiency in using CRM systems and analysing sales data to identify trends, opportunities and areas of improvement.

WHAT YOU WILL GET IN RETURN:

• Self & Family Health Insurance
• Term & Life Insurance
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.