At a Glance
- Tasks: Engage with small businesses to understand their finance needs and provide tailored solutions.
- Company: Tide is a leading FinTech empowering small businesses with innovative banking solutions.
- Benefits: Enjoy flexible working, health insurance, 25 days holiday, and a £1,000 development budget.
- Why this job: Join a fast-growing team and make a real impact on small business success.
- Qualifications: Experience in customer-facing sales or finance roles is preferred, with strong communication skills.
- Other info: Work remotely for up to 90 days a year and be part of an inclusive culture.
The predicted salary is between 28800 - 48000 £ per year.
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About Tide: At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We want passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love – for too long, these customers have been under-served by the big banks. Funding Options joined the Tide family in early 2023 to lead their Partner Credit Services offering. Through their panel of 100 leading lender partners, Funding Options supports UK SMEs to get the right finance in place so they can trade, plan and grow with confidence. Through their multi award-winning platform, Funding Cloud, they can effectively match customers to the right lender and finance product that best suits their needs in minutes with funding decisions in as little as 20 seconds, giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and outstanding standard of customer service. We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data. What we’re looking for: We are looking for a Business Finance Specialist to join our new Sales Team dedicated to providing best in class card acquiring and revenue based financing solutions to our small business customers. You’ll be helping customers with selecting the right point of sale (POS) device for their business and understanding their financing requirements to identify the best revenue based finance solution for them (finance based on their card based revenue). Through effective conversations – you’ll be taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service. Some of the things you’ll be doing: Contact, engage and manage our Small Business customers through their application process, from application to activation Understand their card acquiring needs, their current and future card revenues to find the best solution for their requirements Become confident in articulating the Tide and Funding Options propositions and services; focused on our card acquiring (point of sale) and revenue based finance propositions Outbound calling of prospect customers Working closely with our Lead Generation and marketing teams, including providing feedback and advice where appropriate Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market Confidently articulating the revenue based finance options available to customers as well as the different point of sale (POS) options we offer Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce) Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce Keeping up to date on industry trends, market & competition. Actively share stories and successes to the wider organisation through relevant comms channels. What makes you a great fit: Ideally you have some experience of either card acquiring, POS devices or commercial finance or at least 12 months experience in a customer facing sales role You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets You’ll have excellent communication and interpersonal skills You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive You’ll be obsessive about delivering the highest level of customer service You will be extremely well organised and analytical and work well under pressure You can troubleshoot issues quickly and effectively You will be able to engage and quickly establish strong working relationships You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution. What you’ll get in return: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get: Vitality Health Insurance, with a proactive focus on mental and physical wellbeing 24/7 Employee Assistance Programme 25 days holiday with the ability to buy extra days We invest in your development with a £1,000 professional L&D budget per year Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution Spacious brand new office in Liverpool street with an all-day snacks bar Enhanced family-friendly leave 24 hours paid volunteering time off per year Flexible working options Sabbatical leave Share options Tidean Ways of Working At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. #LI-SH1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members\’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your base salary expectations? * What is your availability to start? (notice period) * #J-18808-Ljbffr
Business Finance Specialist New United Kingdom employer: Tide Platform Limited
Contact Detail:
Tide Platform Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Finance Specialist New United Kingdom
✨Tip Number 1
Familiarise yourself with Tide's products and services, especially their card acquiring and revenue-based finance solutions. Understanding these offerings will allow you to engage confidently with potential customers and demonstrate how Tide can meet their specific needs.
✨Tip Number 2
Network within the FinTech community, particularly focusing on small business finance. Attend relevant events or webinars to connect with industry professionals and gain insights that could be beneficial during your conversations with customers.
✨Tip Number 3
Develop your communication skills by practising effective conversation techniques. Role-playing scenarios where you explain financial products to a friend can help you articulate complex information clearly and build rapport with potential clients.
✨Tip Number 4
Stay updated on industry trends and competitor offerings. This knowledge will not only enhance your understanding of the market but also enable you to provide valuable insights to customers, positioning you as a trusted advisor in their financial journey.
We think you need these skills to ace Business Finance Specialist New United Kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Finance Specialist position at Tide. Tailor your application to highlight relevant experiences that align with their mission to empower small businesses.
Craft a Tailored CV: Your CV should reflect your experience in customer-facing sales roles, particularly in card acquiring or commercial finance. Use specific examples to demonstrate how you've met revenue targets and provided excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping small businesses and your understanding of the FinTech landscape. Highlight your communication skills and ability to build strong relationships, as these are key traits they are looking for.
Showcase Your Data-Driven Mindset: Since Tide values data-driven decision-making, include examples in your application that showcase your analytical skills and how you've used data to inform your work or improve customer experiences.
How to prepare for a job interview at Tide Platform Limited
✨Understand Tide's Mission
Before your interview, make sure you fully grasp Tide's mission to save small businesses time and money. Familiarise yourself with their products and services, especially in relation to card acquiring and revenue-based financing, as this will show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Be ready to discuss how you would engage with small business customers, understand their needs, and recommend suitable solutions. This demonstrates your problem-solving skills and customer-centric approach.
✨Showcase Your Sales Experience
Highlight your previous sales experience, particularly any roles involving customer interaction or finance. Be prepared to share specific examples of how you've met or exceeded targets, as this aligns with Tide's focus on results-oriented individuals.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about Tide's growth plans, team dynamics, and the challenges they face in the FinTech space. This not only shows your enthusiasm but also helps you assess if the company culture aligns with your values.