Referral and Assessment Manager
Referral and Assessment Manager

Referral and Assessment Manager

Full-Time 47000 - 63000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead referral activities and manage placements in adult social care.
  • Company: Join a growing specialist adult care provider with a values-led approach.
  • Benefits: Competitive salary, influential role, and opportunities for professional growth.
  • Why this job: Shape referral strategies and make a real difference in people's lives.
  • Qualifications: Experience in referrals within adult social care and strong relationship-building skills.
  • Other info: Regular travel across the Midlands and a valid driving licence required.

The predicted salary is between 47000 - 63000 £ per year.

We are working with a growing specialist adult care provider to appoint a Referrals & Assessments Manager into a pivotal commercial and operational role. This position sits at the heart of the organisation’s growth strategy and plays a critical role in ensuring people are placed into the right services, at the right time, with a strong focus on quality, outcomes and occupancy.

You will lead referral activity across multiple local authority areas, working closely with commissioners, operational leaders and service managers to deliver effective placements and sustainable growth.

Key Responsibilities
  • Own and manage the full referral lifecycle from enquiry to placement
  • Serve as the key contact for social workers and commissioning managers
  • Conduct and lead referral assessments for new placements
  • Negotiate placements and contractual terms with local authorities
  • Build and maintain strong commissioner relationships across the Midlands
  • Work collaboratively with operational teams to maximise occupancy
  • Track referral performance, conversion rates and trends using CRM systems
About You
  • Significant experience in a Referrals / Placements / Transitions role within adult social care
  • Strong understanding of commissioning frameworks and local authority processes
  • Confident in assessing referrals for suitability and risk
  • Experience within autism, learning disability or complex needs services
  • Commercially astute, relationship-driven and operationally grounded
Why Join
  • Influential role with visibility across operations and commissioning
  • Opportunity to shape referral strategy and long-term growth
  • Values-led organisation with a strong commitment to quality and outcomes
Travel Requirements

Due to the nature of the role and organisation, the successful candidate will need to be able to travel on a regular basis across the midlands region. Additionally, due to the location of the services, you will need to hold a valid driving licence and have access to your own vehicle.

About Tide

Tide Partnership is acting as a Recruitment Consultancy for this vacancy. Tide Partnership Ltd is registered in England & Wales (12788363) and is an Equal Opportunities Employer. Please refer to our Privacy Policy for details on how we process your data.

Referral and Assessment Manager employer: Tide Partnership

Tide Partnership is an exceptional employer, offering a pivotal role as a Referrals and Assessment Manager within a values-led organisation dedicated to quality and positive outcomes in adult social care. With a strong focus on employee growth and collaboration, you will have the opportunity to shape referral strategies while working closely with local authorities and operational teams across the Midlands. The supportive work culture, combined with competitive remuneration and the chance to make a meaningful impact in the community, makes Tide Partnership an attractive place for professionals seeking rewarding employment.
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Contact Detail:

Tide Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Referral and Assessment Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the adult social care sector. Attend local events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to referrals and assessments, and think about how your experience aligns with their goals. We want you to shine, so practice answering common interview questions related to adult social care and your specific expertise.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview that resonated with you, and reiterate why you’re a great fit for the Referrals & Assessment Manager position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, keep an eye on our site and get those applications in!

We think you need these skills to ace Referral and Assessment Manager

Referral Lifecycle Management
Assessment Skills
Negotiation Skills
Commissioning Frameworks Knowledge
Local Authority Processes Understanding
Risk Assessment
Relationship Management
Operational Collaboration
Data Tracking and Analysis
CRM Systems Proficiency
Commercial Awareness
Experience in Adult Social Care
Knowledge of Autism and Learning Disabilities
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Referrals & Assessment Manager role. Highlight your experience in adult social care, especially in referrals and placements. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for what we do.

Showcase Relevant Experience: When filling out your application, be sure to showcase your significant experience in managing referrals and assessments. We’re looking for specific examples that demonstrate your understanding of commissioning frameworks and local authority processes.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Tide Partnership

✨Know Your Stuff

Make sure you brush up on your knowledge of adult social care, especially around referrals and assessments. Understand the commissioning frameworks and local authority processes, as these will be crucial in your role. Being able to speak confidently about these topics will show that you're serious about the position.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed referrals or placements. Highlight any experience with autism, learning disabilities, or complex needs services. This will help demonstrate your suitability for the role and your ability to handle the responsibilities outlined in the job description.

✨Build Rapport

Since this role involves working closely with commissioners and operational leaders, practice building rapport during your interview. Be personable and approachable, showing that you can foster strong relationships. This is key to ensuring effective placements and sustainable growth.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's referral strategy and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals. Plus, it demonstrates your proactive approach to understanding the business.

Referral and Assessment Manager
Tide Partnership

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