At a Glance
- Tasks: Lead data analysis projects to drive business value and support client performance.
- Company: Join TickX, a transformative software company revolutionising customer journey and analytics for global clients.
- Benefits: Enjoy 25 days holiday, flexible working, training budget, and team weekends away in Europe.
- Other info: Remote-first culture with opportunities for collaborative trips and a commitment to diversity.
- Why this job: Be part of a dynamic team driving a data-first culture in an exciting growth phase.
- Qualifications: Expertise in SQL, PowerBI, and advanced data analytics; experience with R and Python is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a full time Senior Data Analyst to join TickX at what is an exciting time in the growth of the business. The role is a 12-month maternity cover position within the newly formed BI & Data team. This role is ideal for an aspiring leader within the data & analytics space, aiming to deliver meaningful business value for our partners through proactive analysis projects & driving a data-first culture within TickX.
The role has several key areas of focus:
- Supporting account management with ad hoc pieces of analysis investigating client health, partner performance and the impact of TickX on their financial performance.
- Leading the business on opportunities within the data through proactively highlighting where clients can gain more value and revenue.
- Supporting finance & commercial roles through creation & maintenance of reporting suite based in PowerBI, including building custom pipelines from our PostgreSQL db and other 3rd party sources.
- Supporting Customer Success teams through providing insights about live clients & demonstrating the value of partnering with TickX through data.
- Supporting & mentoring junior members of the BI team.
Responsibilities & Skills
- Proactive exploratory analysis that provides demonstrable incremental revenue to our clients.
- Able to leverage advanced data analytics skills & techniques when appropriate and effectively communicate the logic & output to non-technical business personas.
- Expert in Conversion Rate Optimisation & identifying opportunities within ecommerce websites, justifying these through data.
- Understand and communicate how our B2B and B2B2C customers are using digital products.
- Confident presenter & communicator, with strong experience in making recommendations to personas across all levels of businesses.
- Conduct ad-hoc insights to support clients and commercial team using data from multiple sources.
- Supporting commercial team, management and the dashboard team by investigating added value / return on investment for clients.
- Expert in SQL, experience with R & Python programming languages is a plus.
- Strong experience with PowerBI.
- Comfortable using a selection of analytical tools, including but not limited to PowerBI, Google Analytics & Amplitude, to help drive decision making, provide insight and highlight trends.
- Working knowledge of marketing attribution modelling.
- Experience working on medium to high traffic products.
- Understanding of web analytics clickstream data.
- Proven commercial experience in a similar role.
Why TickX / Benefits?
- 25 days holiday, plus Bank Holidays.
- European “paid for” team weekends away.
- Training budget.
- Nest Government pension.
- Flexible working.
- Option to work from office and/or to work from home.
- Core hours are 10 - 4 but what time you do the other hours is up to you.
- Choice of Mac/PC and external monitors/equipment for home use.
About TickX
TickX is a transformative software company which provides award-winning customer journey, analytics and marketing technology to global clients including Harry Potter and the Cursed Child, Hamilton, Immersive Disney Animation, Museum of Broadway and many more. We work with giants in the entertainment and attractions world, with clients spanning the UK, USA, Canada and Mexico. TickX is on a mission to unlock the power of bookings for the events, attractions and entertainment industries globally, and our company is underpinned with values to provide rapid results, work in deep collaboration, and find solutions to real problems. We have a remote first culture with a global team, where we come together for collaborative European destination away trips. Right now, we’re at an exciting point in our journey having expanded to win clients in theatre, activities, museums, exhibitions and attractions, and with ambitious growth plans. TickX is committed to equality and diversity and welcomes applications from all sections of the community. All applicants for roles will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Data Analyst (12M FTC) in Manchester
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like TickX!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Data Analyst (12M FTC) in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at TickX, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at TickX
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with TickX’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
