At a Glance
- Tasks: Lead financial modelling and strategy for innovative ticketing initiatives.
- Company: Join Ticket Tailor, a certified B Corp revolutionising the ticketing industry.
- Benefits: Competitive salary, profit share, flexible working options, and a supportive team culture.
- Other info: Diverse and inclusive environment with opportunities for personal and professional growth.
- Why this job: Be part of a transformative journey in a fast-growing, purpose-driven company.
- Qualifications: Experience in financial planning, strategy, or commercial analysis is essential.
The predicted salary is between 90000 - 110000 £ per year.
About Us
Ticket Tailor is a leading white-labeled, self-serve event ticketing platform. We’re committed to empowering a diverse range of event creators through simple and affordable ticketing. But that’s not all – we’re also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders – our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do. This year, 22 million tickets and over $1bn of order value will be placed through the platform, on behalf of over 50k global event creators. Our event creators run a wide variety of events from art installations to water parks, workshops to sell out festivals, and everything in between. We have a world-class NPS score, and pride ourselves in building a simple yet powerful platform, built with a customer-first mindset. We're a fully independent, profitable, and bootstrapped company meaning we don’t have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We are on an exciting growth trajectory that has seen us 5x revenues in 5 years, gaining significant market share and expanding into more sectors and regions – all in our own sustainable and balanced approach.
About The Role
In your role as Head of Commercial Finance, you will be responsible for the financial modelling, commercial strategy, and cross-functional financial partnerships that underpins Ticket Tailor's new initiatives, high-value client relationships, and long-term financial health. You’ll play a pivotal role at the start of an exciting new venture that is set to be transformational for our business. This role will be a key pillar of Ticket Tailor's finance and commercial activities, and includes responsibility for:
- Owning complex financial modelling for new products, with a focus on pricing, business models, and high-value deals
- Translating complex data and detail into clear strategic decisions and outcomes
- Building deep cross-functional relationships and presenting strategy to leadership
- Supporting our accountancy firm and internal ops team with ongoing activities and finance best practice
- Becoming the key finance stakeholder and expert on how payments, pricing, tax and finances are handled and processed across Ticket Tailor
This position is available full-time or part-time at four days per week with a salary banding of £90,000 - £110,000 as full-time or pro-rata £72,000 - £88,000 for 4 days per week + profit share.
What you’ll be doing in the role
- Modelling and pricing ownership of new initiatives
- Own complex modelling and pricing for our newest initiatives, helping ensure successful product launches while maintaining our long‑term financial goals and overall profitability
- Provide ongoing budgeting, modelling, and reconciliation of new business models
- Lead strategic negotiation and financial modelling for high‑value client deals
- Be the in‑house expert on commercial decisions relating to payment processing (e.g. Stripe or similar)
Commercial and cross-functional partnership
- Partner closely with Product, Tech, Operations, Sales, and Success to understand complex customer usage data
- Create tailored narratives from large volumes of data to support decision‑making and strategic planning
- Present strategies and outcomes confidently to leadership
Team and process
- Contribute to our broader team vision - establishing goals, priorities, and milestones, and acquiring the buy‑in, resources and help needed for successful execution
- Support our accountancy firm and internal ops team with finance activities - implementing opportunistic best practice and process improvement
About you
To succeed in this role, you'll demonstrate:
- Relevant commercial success: experience in Financial Planning and Accounting (FP&A), Strategy, pricing, or another commercially analytical field, where you’ve delivered meaningful and quantifiable outcomes, resulting in commercial success
- Industry know‑how: ideally you bring experience in the payments sector as that will be a key focus of the role, but experience at a scaled ticketing platform, ecommerce brand or marketplace will also be highly relevant.
- An AI enabled analytics pro: comfortable building reports and dashboards yourself, ideally with a working knowledge of SQL, Google Data Studios and experience with visualisation tools such as Looker or Tableau. You're proactive with incorporating AI into how you work - using it to speed up analysis, modelling, and reporting.
- Commercially and strategically minded: a strong balance of natural commercial instincts with rigorous attention to detail
- Comfortable with complexity: able to move between granular detail and clear strategic recommendations
- Hands‑on and low‑ego: no task too big or too small - you're happy to roll up your sleeves and thrive in a flat structure where you're as comfortable executing a process, as you are running a strategic workshop with the leadership team
At Ticket Tailor, we’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. As a Certified B‑Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way. We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission.
The Process
If your application is shortlisted, then you will receive detailed information about the next stages of the process. As an outline, the process will include:
- An initial discovery call to learn more about you, your motivation, suitability for the position and to clarify any questions you have (15 - 30 minutes)
- A remote interview with the Hiring Manager and another member of the Leadership Team (up to 1 hour)
- A task, to complete in your own time to present at final stage (this should take no longer than 2 hours to complete)
- An on‑site interview with the Leadership team and wider team members
Timelines
We’ll review applications as they’re received and invite suitable candidates to an initial conversation on a rolling basis. The role will be advertised until 30th August. We encourage you to submit your application as early as possible, although we reserve the right to extend the advertising period if required.
A note on using AI in your application
You’re welcome to use AI to help structure, refine or proofread your answers. However, your responses should accurately reflect your own skills, experience and achievements. If you’re shortlisted, you should be prepared to discuss and expand on your responses during the interview. Bear in mind that hiring teams read a large number of applications. Responses that rely heavily on AI can sometimes feel generic, so taking the time to make your application personal and specific will help it stand out.
Head of Commercial Finance in London employer: Tickettailor
Tickettailor is an exceptional employer that champions a dynamic work culture, fostering innovation and collaboration in the heart of Greater London. With flexible working options and a competitive salary package, including profit sharing, employees are encouraged to grow and thrive within a purpose-driven B Corp environment that values sustainability and community impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial Finance in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Tickettailor. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Commercial Finance in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Tickettailor.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Tickettailor's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Tickettailor
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Tickettailor.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Tickettailor will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Tickettailor employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
