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For Companies At a Glance
- Tasks: Support and improve cloud infrastructure while ensuring security and compliance.
- Company: Join Ticketmaster, the world's largest live entertainment company, connecting fans to events.
- Benefits: Enjoy a hybrid work model, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team dedicated to enhancing live experiences globally.
- Qualifications: Expertise in Microsoft 365, Active Directory, and compliance frameworks required.
- Other info: This is a 6-month fixed-term contract with a focus on teamwork and integrity.
The predicted salary is between 43200 - 72000 £ per year.
Location: London, United Kingdom (Hybrid – 3 days in the office)
Division: Ticketmaster International – International IT
Contract Terms: Fixed Term Contract (6 months), 40 hours per week
THE TEAM
The International IT team ensures Live Nation Entertainment receives best-in-class IT services and support across the international regions of EMEA, APAC, and LATAM. Within this team, the IT Enterprise Systems function consists of specialists managing core services, ensuring the smooth operation, security, and compliance of our infrastructure.
THE JOB
We have an exciting opportunity for a Senior IT Enterprise Systems Engineer to support, secure, and continuously improve our public and private cloud infrastructure, essential to business operations across the international regions. This is a subject-matter expert (SME) level role, responsible for the design, implementation, and secure operation of systems including Microsoft 365, Active Directory, Azure AD, Intune, and Windows OS. The role also involves guiding other teams, driving standards, and ensuring compliance with key regulations.
WHAT YOU WILL BE DOING
- Fulfil the role of Subject Matter Expert (SME) for core Microsoft technologies, ensuring operational excellence.
- Secure corporate systems from unauthorised access, maintaining regulatory compliance including auditing and logging.
- Identify, report, and remediate security vulnerabilities and issues.
- Oversee deployment of security patches, software updates, and endpoint configurations.
- Conduct systems and data integrations for business acquisitions, joint ventures, and startups.
- Solve complex and time-sensitive problems and implement lasting improvements.
- Curate documentation and follow structured change control practices.
- Maintain secure, reliable system states across supported infrastructure.
- Collaborate with international IT teams and stakeholders to ensure consistency.
- Participate in related project work and offer cross-functional support.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- In-depth experience with Microsoft 365 in multi-region enterprise environments.
- Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Expertise in Microsoft 365 services including Intune, Autopilot, Exchange, and SharePoint.
- Familiarity with identity management, SSO, RBAC, JIT, and Least Privilege access principles.
- Understanding of compliance frameworks such as SOX, PCI DSS, GDPR, and CIS.
- Experience with Windows Server Operating Systems.
- Scripting and automation knowledge (Graph API, PowerShell) beneficial.
- Holds advanced professional certifications in Microsoft 365 technologies.
YOU (BEHAVIOURAL SKILLS)
- Demonstrated ability to lead and take ownership of key technologies.
- Strong communication, documentation, and organisational skills.
- Analytical mindset with advanced problem-solving capabilities.
- Self-motivated and proactive in driving improvements.
- Fluent in English, both written and spoken.
- Aligned with Ticketmaster values: Accountability, Integrity, Teamwork, Communication, Simplicity.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to deliver on that vision.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Senior IT Enterprise Systems Engineer (6month Fixed Term Contract) employer: Ticketmaster
Contact Detail:
Ticketmaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Enterprise Systems Engineer (6month Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with the specific Microsoft technologies mentioned in the job description, such as Microsoft 365, Active Directory, and Azure AD. Being able to discuss your hands-on experience with these tools during networking or interviews will set you apart.
✨Tip Number 2
Connect with current or former employees of Ticketmaster on LinkedIn. Engaging with them can provide insights into the company culture and the specifics of the role, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on compliance frameworks like SOX, PCI DSS, and GDPR. Being knowledgeable about these regulations will not only help you in the interview but also demonstrate your commitment to maintaining security and compliance in IT systems.
✨Tip Number 4
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved complex IT issues. This will highlight your analytical mindset and ability to drive improvements, which are key traits for this role.
We think you need these skills to ace Senior IT Enterprise Systems Engineer (6month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Active Directory, and other relevant technologies mentioned in the job description. Use specific examples to demonstrate your expertise and achievements in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT and live entertainment. Mention how your skills align with the responsibilities of the Senior IT Enterprise Systems Engineer role and how you can contribute to the team at Ticketmaster.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your analytical mindset and problem-solving capabilities. Highlight any complex issues you've resolved in previous roles, particularly those related to security vulnerabilities or system integrations.
Highlight Soft Skills: Don't forget to mention your strong communication and organisational skills. These are crucial for collaborating with international teams and stakeholders, as outlined in the job description. Use specific instances to illustrate how you've successfully worked in a team environment.
How to prepare for a job interview at Ticketmaster
✨Showcase Your Expertise
As a Senior IT Enterprise Systems Engineer, it's crucial to demonstrate your in-depth knowledge of Microsoft 365 and related technologies. Be prepared to discuss specific projects where you've successfully implemented or managed these systems, highlighting your role as a subject-matter expert.
✨Understand Compliance Frameworks
Familiarity with compliance frameworks like SOX, PCI DSS, and GDPR is essential for this role. During the interview, be ready to explain how you've ensured compliance in past positions and how you would approach compliance challenges in the new role.
✨Problem-Solving Scenarios
Expect to face questions that assess your analytical mindset and problem-solving capabilities. Prepare examples of complex issues you've resolved, particularly those involving security vulnerabilities or system integrations, and explain your thought process and the outcomes.
✨Emphasise Team Collaboration
Since the role involves collaborating with international IT teams, highlight your teamwork skills. Share experiences where you've worked effectively with others to achieve common goals, and demonstrate your ability to communicate clearly and build relationships across diverse teams.
