Ticketmaster in Manchester is seeking a Lead Systems Engineer for the Global Fan Experience team. You will be the technical leader for design, configuration, and maintenance of contact center platforms (Zendesk, Five9) serving 100+ brands worldwide.
You will mentor engineers, drive system-level decisions, ensure security and resilience, and own deployment automation and API integrations. This role blends hands-on engineering with strategic planning in a hybrid environment, focusing on scalable
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Platform Lead - Systems Engineer (Manchester, Hybrid) employer: Ticketmaster
At Ticketmaster, we pride ourselves on being a leading employer in the live entertainment industry, offering a dynamic work culture that fosters collaboration and innovation. Our London-based team enjoys a hybrid work environment, competitive benefits, and ample opportunities for professional growth, all while contributing to our mission of connecting fans with unforgettable live experiences. Join us to be part of a passionate team that values integrity, teamwork, and belonging, ensuring every employee can thrive and make a meaningful impact.
