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- Tasks: Manage client accounts and ensure top-notch customer service in live events.
- Company: Leading entertainment company with a vibrant culture in Glasgow.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a difference in the live events industry.
- Qualifications: Experience in ticketing and strong communication skills are essential.
- Other info: Exciting environment with plenty of opportunities to grow your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading entertainment company seeks a Client Account Manager for their Glasgow office to handle client accounts and ensure outstanding customer service. The role demands excellent communication skills, IT literacy, and a proactive approach to developing client relationships.
Responsibilities include:
- Managing event information
- Resolving queries
- Producing sales reports
Candidates should have a background in the ticketing industry and strong interpersonal skills for effective teamwork and client satisfaction.
Client Success Manager, Live Events & Ticketing in Glasgow employer: Ticketmaster
Contact Detail:
Ticketmaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager, Live Events & Ticketing in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the ticketing industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with hiring managers or during interviews, be clear and engaging. Share your experiences in managing client accounts and how you've resolved issues in the past.
✨Tip Number 3
Be proactive! Research the company and come prepared with ideas on how you can enhance their client relationships. This shows you're not just interested in the role but are ready to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Success Manager, Live Events & Ticketing in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about client relationships, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your personality!
Highlight Relevant Experience: We want to see your background in the ticketing industry shine through. Be specific about your previous roles and how they relate to managing client accounts and ensuring customer satisfaction.
Be Proactive in Your Approach: Demonstrate your proactive nature in your application. Share examples of how you've gone above and beyond in past roles to develop client relationships or resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ticketmaster
✨Know Your Stuff
Make sure you research the company and its role in the entertainment industry. Familiarise yourself with their ticketing processes and any recent events they've hosted. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Client Success Manager, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully resolved client queries or improved relationships in previous roles.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by discussing how you've taken initiative in past positions. Think of specific instances where you went above and beyond to ensure client satisfaction or streamline processes. This will highlight your suitability for the role.
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, be ready to discuss your experiences working collaboratively. Prepare examples that showcase your interpersonal skills and how you’ve contributed to a team’s success, especially in high-pressure situations like live events.
