Senior Fullstack Engineer (Remote, United Kingdom)

Job Summary:

Our engineering team builds, modernizes, and operates software systems that support reliable, scalable product experiences. We work across product, design, platform, and operations to improve existing systems, ship thoughtful features, and raise the quality of the technology our teams depend on. We are looking for engineers who care about how systems work, how users experience them, and how teams can move faster without sacrificing quality.

The Job:

We are looking for a Senior Developer who combines strong engineering judgment with curiosity, autonomy, and practical execution. This person will help design, build, debug, modernize, and operate production-grade systems across frontend, backend, and infrastructure boundaries. This role is well suited to a senior engineer who is comfortable working through ambiguity, breaking down complex problems, and making pragmatic technical decisions. You will be expected to use AI-assisted and agentic coding workflows as part of your day-to-day engineering practice, while remaining accountable for architecture, code quality, correctness, security, maintainability, and production outcomes.

What You Will Be Doing:

• Design, build, and evolve maintainable software systems that balance product needs, technical quality, operational reliability, and long-term flexibility.
• Use AI-assisted and agentic coding tools to accelerate discovery, implementation, testing, debugging, and documentation while applying strong engineering judgment to all outputs.
• Decompose ambiguous product and technical problems into clear options, trade-offs, and implementation paths.
• Modernize existing systems incrementally, reducing technical debt while preserving reliability and business continuity.
• Write clean, production-grade code that is readable, testable, and maintainable by other engineers.
• Debug complex issues across application, infrastructure, and operational layers, identifying root causes and durable fixes.
• Collaborate across frontend, backend, infrastructure, product, design, and operations to deliver thoughtful end-to-end solutions.
• Bring strong product and UX instincts to technical decisions, helping ensure the software is useful, understandable, and effective for users.
• Improve system reliability, observability, deployment quality, and operational readiness in production environments.
• Lead technical discussions with clarity, explaining architectural choices and trade-offs in simple, practical language.
• Contribute to code reviews, design reviews, and engineering practices that improve team effectiveness.
• Take ownership beyond assigned tasks by identifying risks, improving workflows, and helping the team make better technical decisions.
• Make pragmatic decisions under uncertainty, avoiding both unnecessary complexity and short-term fixes that create avoidable future costs.

What You Need to Know (or Technical Skills):

• Strong experience using AI-assisted and agentic coding workflows in real engineering work.
• Strong architectural and systems design judgment, including the ability to reason about trade-offs, boundaries, scalability, and maintainability.
• Excellent debugging, problem decomposition, and root-cause analysis skills.
• Experience evolving, refactoring, or modernizing existing systems.
• Ability to write clean, maintainable, production-grade code.
• Strong product and UX instincts, with the ability to connect technical decisions to user outcomes.
• Operational awareness in production environments, including reliability, observability, deployment, incident response, or performance considerations.
• Comfort working across frontend, backend, and infrastructure boundaries.
• High ownership, autonomy, and follow-through in ambiguous environments.
• Ability to communicate technical decisions clearly to engineering and non-engineering partners.

Technical Experience:

• Experience with some combination of: React or other modern frontend systems.
• Rust, Go, TypeScript, or comparable strongly engineered backend ecosystems.
• AWS or comparable cloud infrastructure.
• CI/CD, deployment automation, observability, and operational tooling.
• Distributed systems, APIs, data flows, or platform modernization work.

Preferred Qualifications:

• Experience improving developer workflows, engineering standards, or team delivery practices.
• Experience mentoring other engineers through code reviews, design discussions, or technical coaching.
• Experience working in product-minded engineering teams where quality, usability, and reliability all matter.
• Experience modernizing legacy systems through incremental, low-risk changes.
• Familiarity with secure coding practices, performance tuning, and production incident learning.

You (Behavioural Skills):

You are naturally curious and enjoy understanding how systems work. You like simplifying complex problems, finding the practical path forward, and making technology easier for teams and users to work with. You are pragmatic rather than dogmatic. You care about clean architecture and maintainable code, but you also understand delivery trade-offs and know when to make incremental progress. You are comfortable with ambiguity, take ownership beyond your immediate tasks, and can explain your technical decisions clearly. You actively use AI-assisted and agentic coding tools to move faster, but you do not outsource your judgment. You review, test, challenge, and improve AI-generated work with the same standards you would apply to any production system.

Life at Ticketmaster:

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Equal Opportunities:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Hiring Practices:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.