Ticketmaster is seeking a Lead AI Experience Engineer to provide technical leadership for agentic AI services within the TM1 Client & Fan Support Engineering team. You will define how AI agents understand user needs, maintain context, apply business rules, and safely complete tasks across complex client and fan journeys.
The role combines AI design, NLU, and workflow orchestration, requiring strong collaboration with Product, Data Science, Security, and Knowledge Management to deliver scalable,
#J-18808-Ljbffr
Lead AI Experience Engineer - Remote employer: Ticketmaster UK Limited
At Ticketmaster, we pride ourselves on fostering a vibrant and inclusive work culture that champions teamwork, integrity, and belonging. As a Principal Engineer I in London, you'll have the opportunity to work on cutting-edge technologies in a dynamic environment, driving innovation while collaborating with passionate teams dedicated to enhancing live event experiences. With a commitment to employee growth and a focus on work-life balance, we empower our engineers to thrive both personally and professionally.
