Ticketmaster UK Limited is seeking a Lead AI Experience Engineer to shape agentic AI services within the TM1 Client & Fan Support Engineering team. You will define how AI agents understand needs, maintain context, reason through scenarios, apply business rules, and safely complete tasks.
You will establish patterns, evaluation practices, and quality standards, mentoring AI Engineers and aligning solutions with business goals in a remote UK setting.
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Lead Agentic AI Engineer - Remote employer: Ticketmaster UK Limited
At Ticketmaster, we pride ourselves on fostering a vibrant and inclusive work culture that champions teamwork, integrity, and belonging. As a Principal Engineer I in London, you'll have the opportunity to work on cutting-edge technologies in a dynamic environment, driving innovation while collaborating with passionate teams dedicated to enhancing live event experiences. With a commitment to employee growth and a focus on work-life balance, we empower our engineers to thrive both personally and professionally.
