24/7 Frontline Tech Support Engineer – Shift (Hybrid) in Swindon

24/7 Frontline Tech Support Engineer – Shift (Hybrid) in Swindon

Swindon Full-Time 30000 - 36000 Β£ / year (est.) No working from home possible
Ticket Servicos SA

At a Glance

  • Tasks: Provide rapid tech support, monitor systems, and resolve live issues in a fast-paced environment.
  • Company: Join Edenred PayTech, a leader in innovative payment solutions.
  • Benefits: Enjoy hybrid work, competitive pay, and opportunities for skill development.
  • Other info: Flexible 24/7 shifts with potential for career advancement.
  • Why this job: Be part of a dynamic team that tackles real-time challenges and makes a difference.
  • Qualifications: Strong problem-solving skills and experience with Jira/JSM tools required.

The predicted salary is between 30000 - 36000 Β£ per year.

Edenred Pay Tech, Swindon, is seeking a Frontline Technical Support Engineer (Shift) to join our 24/7 Service Operations.

You will provide rapid technical response, monitor systems, and restore service within SLA, acting as the first escalation point for live issues and participating in Major Incident Management.

The role requires 24/7 shift availability, strong problem-solving, and experience with Jira/JSM tools.

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24/7 Frontline Tech Support Engineer – Shift (Hybrid) in Swindon employer: Ticket Servicos SA

Edenred PayTech is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Product Manager role focused on compliance and data platforms. With a hybrid working model between Swindon and Paddington, employees benefit from a flexible environment that encourages professional growth and development, while being part of a team dedicated to transforming regulatory solutions in the UK and Europe.

Ticket Servicos SA

Contact Details:

Ticket Servicos SA Recruitment Team

We think you need these skills to ace 24/7 Frontline Tech Support Engineer – Shift (Hybrid) in Swindon

Technical Support
Problem-Solving Skills
Jira
JSM Tools
Incident Management
System Monitoring
Service Level Agreement (SLA) Compliance