Retail Service Manager – Hybrid Delivery & Client Liaison

Retail Service Manager – Hybrid Delivery & Client Liaison

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
Ticket Servicos SA

At a Glance

  • Tasks: Be the go-to person for client queries and drive service improvements.
  • Company: Join Edenred, a leading company in retail and travel services.
  • Benefits: Enjoy a hybrid work model with competitive pay and growth opportunities.
  • Other info: Dynamic team environment with opportunities for professional development.
  • Why this job: Make a real difference in client satisfaction and service quality.
  • Qualifications: Strong communication skills and experience in client-facing roles required.

The predicted salary is between 63000 - 77000 Β£ per year.

Edenred London is seeking a Service Manager for Retail (MAT Cover) on a hybrid basis, based in London/Swindon.

You will be the primary contact for client queries, drive service improvements, and coordinate with EPS and Edenred teams to maintain high-quality service across Retail & Travel programs.

The role requires strong communication, data analysis, and stakeholder management skills, with experience in a corporate client-facing environment.

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Retail Service Manager – Hybrid Delivery & Client Liaison employer: Ticket Servicos SA

Edenred PayTech is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Product Manager role focused on compliance and data platforms. With a hybrid working model between Swindon and Paddington, employees benefit from a flexible environment that encourages professional growth and development, while being part of a team dedicated to transforming regulatory solutions in the UK and Europe.

Ticket Servicos SA

Contact Details:

Ticket Servicos SA Recruitment Team

We think you need these skills to ace Retail Service Manager – Hybrid Delivery & Client Liaison

Communication Skills
Data Analysis
Stakeholder Management
Client Liaison
Service Improvement
Coordination Skills
Corporate Client-Facing Experience