Responsibilities
- Provide a high level of customer service to all customers
- Serve customers and process cash and card payments accurately
- Assist shoppers in locating products and provide knowledgeable, friendly support
- Keep shelves stocked and organised efficiently, including handling large deliveries
- Conduct stock checks and manage product rotation to minimise waste
- Support promotional activities and maintain visual merchandising standards
- Maintain a safe, clean, and secure store environment
- Follow instructions from supervisors and report operational issues promptly
- Customer-focused and task-driven individuals
- Comfortable serving both Chinese-speaking and local customers
- Fast, efficient, and reliable in completing daily tasks
- Team-oriented and ready to help colleagues succeed
Qualifications
- Previous retail or customer service experience (essential)
- Bilingual in Mandarin and English (desirable)
- Familiarity with East & South-East Asian foods (desirable)
About the Company
Tian Tian Market is a leading Asian food retailer, offering a wide range of East and South-East Asian products. We are building a strong, dynamic team and are looking for individuals who are fast, efficient, and passionate about customer service, with the potential to develop into leadership roles.
Pay and Benefits
- Competitive pay of £12.71 per hour
- Staff discount on products
- Company pension and referral scheme
- Opportunities for promotion into Senior Shop Assistant or Store Supervisor roles
- On-the-job training to develop your skills and progress your career
- Company pension
- Store discount
Recruitment Process
- Face-to-face interview
- One-hour trial shift at our Canary Wharf store
- Employment subject to references and successful completion of the trial
Job Types
Full-time, Permanent
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