Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support client onboarding and manage relationships with distribution partners.
- Company: Join Nuveen, a leading global investment firm with a strong brand.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Be part of a growing team that enhances client experiences in the wealth sector.
- Qualifications: Strong communication skills and experience in client services or finance.
- Other info: Opportunity to work in London or Frankfurt with excellent career growth potential.
The predicted salary is between 60000 - 80000 £ per year.
Nuveen is in the early stages of establishing its Global Wealth/Retail business, building on its market-leading brand in the US. The Wealth Client Services Senior Associate position is a critical part of the building process, supporting the delivery of scalable EMEA Wealth servicing capabilities and an exceptional client experience to support Nuveen's growth aspirations in the channel. Working closely with Distribution, Product, Technology, Operations, Legal, Compliance and Investments, this role focuses on operational excellence and client service execution.
Primary Roles and Responsibilities
- Support the onboarding of funds with new distribution partners, inclusive of FinTech platforms, by coordinating documentation and communications throughout the process in collaboration with Product, Legal, Compliance and Distribution teams.
- Serve as a key point of contact for platform providers such as Allfunds and Clearstream, ensuring Nuveen funds are accurately represented and accessible to interested prospects and clients.
- Manage inbound client requests and mailbox correspondence efficiently, ensuring collaboration with Distribution to resolve all client queries in a timely and professional manner.
- Support regular fund offering and investor onboarding for Nuveen’s international employee investment program.
- Develop strong working knowledge of the dynamics between Nuveen and its clients.
Global Client Experience, Senior Client Services Associate, Based in London/Frankfurt (m/f/d) employer: TIAA
Contact Detail:
TIAA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Client Experience, Senior Client Services Associate, Based in London/Frankfurt (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Nuveen. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for interviews by researching Nuveen's values and recent developments. We want to see how you can fit into their culture and contribute to their growth, so show us you’re genuinely interested!
✨Tip Number 3
Practice your client service skills! Role-play common scenarios you might face in the position. Being able to demonstrate your problem-solving abilities will make you a standout candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Client Experience, Senior Client Services Associate, Based in London/Frankfurt (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role you're applying for. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our goals. Keep it engaging and personal – we love a good story!
Showcase Your Client Service Skills: Since this role is all about client experience, make sure to highlight any previous experience in client service or relationship management. We want to know how you've gone above and beyond for clients in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at TIAA
✨Know Your Stuff
Make sure you understand Nuveen's business model and the role of the Global Client Experience team. Research their market presence, especially in EMEA, and be ready to discuss how your skills can contribute to their growth aspirations.
✨Showcase Your Client Service Skills
Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your ability to work collaboratively with different teams, as this role requires coordination with various departments like Product, Legal, and Compliance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face in this role, such as managing a difficult client request or onboarding a new fund, and outline how you would handle them effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the challenges the team is currently facing or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.