Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London
Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London

Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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TIAA

At a Glance

  • Tasks: Lead advanced selling skills development and implement learning strategies across global markets.
  • Company: Join Nuveen, a global investment leader with a collaborative culture.
  • Benefits: Competitive salary, professional growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact by enhancing sales skills and client engagement practices.
  • Qualifications: Experience in sales, learning & development, and strong communication skills required.
  • Other info: Opportunity for global travel and collaboration with diverse teams.

The predicted salary is between 43200 - 72000 £ per year.

Position Summary

You will serve as the leader of advanced selling skills development for all Nuveen distribution channels globally, while also acting as the Learning & Development lead for Global Institutional sales team in EMEA and APAC. In your primary capacity, you'll develop strategy, drive execution, measure impact, and facilitate the adoption of advanced selling skills and client engagement practices across Global Institutional and US and Global Wealth channels. Advanced selling skills encompass sophisticated client engagement techniques, consultative selling approaches, solution-based selling methodologies, and strategic relationship management practices that elevate sales professionals beyond foundational competencies. As the Learning Lead for Global Institutional sales, you'll implement comprehensive learning strategies for EMEA and APAC markets, while providing support for your peers in the Americas. You'll work closely with US and International Sales Leaders to accelerate knowledge of Nuveen products, asset classes, the competitive landscape, regulatory and business practices, and technological platforms. Your expertise in both the institutional business and best-in-class sales processes will help align our capabilities with the needs and opportunities across Nuveen's distribution groups. You'll partner with key stakeholders throughout Nuveen, TIAA Investments, Product, Marketing, and other areas of the firm.

Key Responsibilities and Duties

  • Advanced Selling Skills Leadership (Primary Focus)
  • Strategy Development & Execution
  • Lead the development and implementation of an enterprise-wide advanced selling skills strategies for distribution channels (Global Institutional, US Wealth, and Global Wealth).
  • Partner with Head of Sales and Learning and Development to conduct learning needs analyses and create comprehensive advanced skills development business plans that align with Nuveen's business strategy.
  • Develop and implement a comprehensive strategic plan that supports and institutionalizes client engagement and sales processes across all channels.
  • Measurement & Assessment
    • Create and maintain effective measurement frameworks to track efficacy and impact of advanced selling skills initiatives.
    • Design learning journeys, assessments, and action plans for sales and product roles across all distribution channels.
    • Analyse performance data to continuously refine and improve advanced skills programs.
  • Facilitation & Coaching
    • Facilitate advanced selling skills training and workshops for sales professionals across global markets.
    • Coach sales professionals and leaders on incorporating best practices in client engagement and consultative selling.
    • Deliver high-impact learning experiences that drive behavioural change and measurable business outcomes.
  • Learning Lead for Global Institutional Sales (Secondary Focus)
    • Learning Strategy & Program Development
    • Implement the Learning & Development strategy specifically for Global Institutional business in EMEA, APAC, and Americas.
    • Design and deliver learning solutions that accelerate selling skills, product knowledge, competitive intelligence, regulatory understanding, and platform proficiency for institutional sales teams.
  • Product Education Support
    • Collaborate with Learning Lead for Product Education and business partners to design educational solutions for Nuveen products and asset classes.
    • Co-lead or lead product education deliveries within EMEA, APAC regions for institutional audiences.
    • Develop deep understanding of the firm's investment strategies and capabilities relevant to global wealth, insurance, and institutional clients (alternatives, credit, UCITs, etc.), supporting product education initiatives led by L&D peers.
  • New Hire Program Support
    • Design sales-related content for Global Institutional New Hire programs in collaboration with L&D team.
    • Facilitate sales-related content for new hires within Global Institutional and Americas business channels, supporting broader onboarding programs driven by L&D peers.
  • Innovation & Vendor Management
    • Leverage artificial intelligence and other technological solutions to increase efficiency and scale learning solutions across a global client base.
    • Manage vendors and third-party partners delivering learning services to ensure quality learning design.
    • Travel periodically within the markets to build deeper stakeholder relationships.

    Qualifications

    • Bachelor's degree or equivalent professional experience.
    • Financial services or investment industry experience.
    • Learning & Development or instructional design experience.
    • Sales background or sales effectiveness/enablement experience preferred.
    • Supervision or management experience preferred.
    • Proven success in facilitation and delivery of training and assessment programs.
    • Exceptional written and verbal communication skills; comfort presenting to audiences of 100+.
    • Strong project management and organizational skills.
    • Ability to quickly build relationships across different cultures and global regions.
    • Ability to collaborate effectively with all levels of the organization across multiple business areas.
    • Self-starter with strong time management skills and ability to work independently.
    • Proficiency in MS Office suite.

    Important: This position works on a global team across Americas, EMEA, and APAC and will frequently require meetings outside of standard workday hours. Travel: Approximately 10% under normal conditions, including in-region travel and annual travel to the United States.

    Related Skills: Business Acumen, Collaboration, Communication, Content Development, Data-Based Decision Making, Nuveen Products/Services Acumen, Project Management, Sales Enablement, Story Telling, Technical Training, Technical Writing.

    Company Overview

    Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy.

    Our Culture of Impact

    At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

    Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London employer: TIAA

    Nuveen is an exceptional employer that fosters a culture of collaboration and innovation, particularly in the dynamic environment of London. With a strong commitment to employee growth, associates benefit from comprehensive learning experiences and advanced selling skills development, ensuring they are equipped to meet the evolving needs of clients. The company's values of integrity, client obsession, and teamwork create a supportive workplace where every individual can thrive and make a meaningful impact.
    TIAA

    Contact Detail:

    TIAA Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London

    ✨Tip Number 1

    Network like a pro! Reach out to current employees at Nuveen or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!

    ✨Tip Number 2

    Prepare for the interview by researching Nuveen's products and recent developments in the financial services industry. Show that you’re not just interested in the role, but also in how you can contribute to their mission and values.

    ✨Tip Number 3

    Practice your advanced selling skills! Since this role focuses on client engagement and consultative selling, be ready to demonstrate your expertise through role-playing scenarios or case studies during interviews.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Nuveen.

    We think you need these skills to ace Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London

    Advanced Selling Skills
    Client Engagement Techniques
    Consultative Selling Approaches
    Solution-Based Selling Methodologies
    Strategic Relationship Management
    Learning Needs Analysis
    Measurement Frameworks
    Performance Data Analysis
    Facilitation and Coaching
    Learning Strategy Development
    Product Knowledge
    Regulatory Understanding
    Project Management
    Collaboration
    Communication Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in advanced selling skills and learning strategies. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant achievements!

    Showcase Your Communication Skills: Since this role involves presenting to large audiences and collaborating across teams, it’s crucial to demonstrate your exceptional written and verbal communication skills. Use clear, concise language in your application to reflect this.

    Highlight Your Project Management Experience: We’re looking for someone who can manage multiple projects effectively. Be sure to include examples of how you’ve successfully led initiatives or training programmes in the past, especially in a global context.

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at TIAA

    ✨Know Your Advanced Selling Skills

    Make sure you brush up on advanced selling skills and client engagement techniques. Familiarise yourself with consultative and solution-based selling methodologies, as well as strategic relationship management practices. This will not only help you answer questions confidently but also demonstrate your understanding of the role's core responsibilities.

    ✨Research Nuveen and Its Products

    Dive deep into Nuveen's investment strategies, asset classes, and the competitive landscape. Understanding their products and how they align with client needs will show that you're genuinely interested in the company and its mission. Plus, it’ll give you a solid foundation for discussing how you can contribute to their Learning & Development initiatives.

    ✨Prepare for Behavioural Questions

    Expect questions that assess your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Think of specific examples where you've successfully implemented learning strategies or facilitated training sessions, as these will resonate well with the interviewers.

    ✨Showcase Your Collaboration Skills

    Since this role involves working closely with various stakeholders, be ready to discuss your experience in collaborating across different teams and cultures. Highlight instances where you've built relationships and worked towards common goals, as this will illustrate your ability to thrive in a global team environment.

    Learning & Development, Distribution Learning Lead - EMEA/APAC, AVP/VP, Based in London
    TIAA
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