Repair Coordinator - Belfast

TK Elevator UK Ltd — Belfast, Northern Ireland, United Kingdom

The Company

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

What we expect

We are looking for a Repair Coordinator to join our operations team based in Belfast. This role will be responsible for ensuring all repair and enhancement work is completed within KPI’s and customer contracts and carrying out administration tasks for the Repairs team.

As a Repair Coordinator, your day to day will include:

1. Ensuring that all repair/enhancements work is scheduled with the subcontractor or repair engineer and client in a timely manner.
2. Updating computer systems to reflect the status of jobs.
3. Identifying parts required for repairs/enhancements and ordering necessary parts.
4. Invoicing all repair work in a timely manner with completion paperwork.
5. Maintaining open communication with customers via phone and email.
6. Being commercially aware within the role.

Who we are looking for

1. 2+ years experience working in an administration role.
2. Extremely good organization skills.
3. Able to work well under pressure and manage their own workload.
4. Excellent verbal and written communication skills.
5. The ability to use your initiative and work well with others.
6. Positive attitude and receptive to change.
7. Superior customer-care skills.

What we offer

1. Competitive salary paid on a monthly basis.
2. 34 days holiday, inclusive of bank holidays.
3. Attractive company pension scheme.
4. Health cash plan provided, allowing you to claim towards health costs, such as dental, optical, physiotherapy, chiropody, and more.
5. Life Assurance Scheme – 4x annual salary.
6. Free access to premium health and wellbeing apps.
7. Subsidised gym membership.
8. Industry-leading enhanced maternity and paternity provision.
9. Multiple salary sacrifice benefits including Electric Cars and Cycle2Work.
10. Long Service award scheme, with holiday benefits.
11. Employee Assistance Programme.
12. Refer a friend scheme.

Additional information

As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.

Job details

Posting date: 2025/01/30

Experience level: Experienced professionals

Type of contract: Permanent, Full time

Work mode: On Site

Job field: Customer Services

Job number: UK_IRL_TKE00034

Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We look forward to receiving your application.

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