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- Tasks: Lead the rollout of a customer experience platform with high-profile partners.
- Company: Join a growing tech company transforming how people discover real-world experiences.
- Benefits: Enjoy full remote flexibility and a collaborative team environment across the UK and Europe.
- Other info: Bonus points for familiarity with customer journeys and tools like JIRA.
- Why this job: Shape brand engagement in a rapidly evolving space while making a meaningful impact.
- Qualifications: 3+ years in programme or project management, preferably in martech or e-commerce.
The predicted salary is between 48000 - 72000 £ per year.
Location: Remote (UK-based preferred)
Salary: £60,000 (depending on experience)
About the Company:
We’re a growing tech company building tools that change how people discover and book real-world experiences. Our platform helps brands deliver more relevant and engaging journeys for their customers, driving better outcomes with smarter personalisation, slick integrations, and a focus on user experience.
The Role:
We’re looking for a sharp, proactive Program Manager to join our Commercial function and lead the rollout of our customer experience platform with high-profile partners. You’ll be the linchpin between internal teams and external stakeholders, owning everything from onboarding to optimisation. If you’re someone who thrives on variety, likes bringing structure to complexity, and enjoys turning plans into impact, this could be a strong fit.
What You’ll Do:
- Lead the implementation of our platform with new and existing partners.
- Align technical, commercial, and operational teams across each project.
- Translate requirements into clear action plans with defined milestones.
- Work closely with partners to ensure smooth adoption and measurable success.
- Identify opportunities to drive more value and scale impact.
You Should Have:
- 3+ years experience in programme or project management.
- Exposure to martech, traveltech, or e-commerce environments.
- Strong communication and stakeholder management skills.
- A hands-on approach and comfort with fast-paced, startup-style environments.
Bonus Points For:
- Understanding of customer journeys, digital bookings, or marketing automation.
- Familiarity with CRM tools, recommendation engines, or related systems.
- Comfortable using platforms like JIRA, or similar.
What You’ll Get:
- Full remote flexibility and a collaborative team spread across the UK and Europe.
- A chance to shape how brands engage with customers in a rapidly evolving space.
- A culture that values ownership, ideas, and impact.
If you’re looking to take the lead on meaningful projects and help build something that’s changing the game, we’d love to hear from you.
Contact Detail:
Thyme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager
✨Tip Number 1
Familiarise yourself with the latest trends in martech, traveltech, and e-commerce. Understanding the landscape will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in programme management. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in the past. Highlight your ability to align teams and drive results, as this is crucial for the Program Manager role.
✨Tip Number 4
Showcase your familiarity with tools like JIRA or other project management software. Being able to speak confidently about these platforms will set you apart from other candidates.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme or project management, especially in martech, traveltech, or e-commerce. Use specific examples that demonstrate your ability to lead projects and manage stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities of the Program Manager position, particularly your experience with onboarding and optimisation.
Showcase Your Communication Skills: Since strong communication is key for this role, consider including a brief section in your application that illustrates your stakeholder management skills. You could mention a specific project where you successfully aligned teams and partners.
Highlight Relevant Tools and Technologies: If you have experience with platforms like JIRA or CRM tools, make sure to mention these in your application. This will show that you are familiar with the tools that are likely to be used in the role.
How to prepare for a job interview at Thyme
✨Understand the Company and Its Products
Before your interview, take some time to research the company and its platform. Familiarise yourself with their tools and how they enhance customer experiences. This will help you demonstrate your genuine interest and show that you're aligned with their mission.
✨Prepare for Scenario-Based Questions
As a Program Manager, you'll likely face questions about how you've handled specific challenges in the past. Prepare examples that showcase your problem-solving skills, stakeholder management, and ability to drive projects to success. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Communication Skills
Strong communication is key for this role. Be ready to discuss how you've effectively communicated with various stakeholders in previous roles. Share examples of how you’ve aligned teams and ensured everyone is on the same page during project rollouts.
✨Show Your Passion for User Experience
Since the role focuses on enhancing customer journeys, express your enthusiasm for user experience. Discuss any relevant experience you have in martech, traveltech, or e-commerce, and how you can contribute to creating engaging and impactful customer interactions.