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- Tasks: Lead the rollout of a customer experience platform with high-profile partners.
- Company: Join a growing tech company transforming how people discover real-world experiences.
- Benefits: Enjoy full remote flexibility and a collaborative team environment across the UK and Europe.
- Why this job: Shape brand engagement in a rapidly evolving space while making a meaningful impact.
- Qualifications: 3+ years in programme or project management, preferably in martech or e-commerce.
- Other info: Bonus points for familiarity with customer journeys and tools like JIRA.
The predicted salary is between 48000 - 72000 £ per year.
Location: Remote (UK-based preferred)
Salary: £60,000 (depending on experience)
About the Company:
We’re a growing tech company building tools that change how people discover and book real-world experiences. Our platform helps brands deliver more relevant and engaging journeys for their customers, driving better outcomes with smarter personalisation, slick integrations, and a focus on user experience.
The Role:
We’re looking for a sharp, proactive Program Manager to join our Commercial function and lead the rollout of our customer experience platform with high-profile partners. You’ll be the linchpin between internal teams and external stakeholders, owning everything from onboarding to optimisation. If you’re someone who thrives on variety, likes bringing structure to complexity, and enjoys turning plans into impact, this could be a strong fit.
What You’ll Do:
- Lead the implementation of our platform with new and existing partners.
- Align technical, commercial, and operational teams across each project.
- Translate requirements into clear action plans with defined milestones.
- Work closely with partners to ensure smooth adoption and measurable success.
- Identify opportunities to drive more value and scale impact.
You Should Have:
- 3+ years experience in programme or project management.
- Exposure to martech, traveltech, or e-commerce environments.
- Strong communication and stakeholder management skills.
- A hands-on approach and comfort with fast-paced, startup-style environments.
Bonus Points For:
- Understanding of customer journeys, digital bookings, or marketing automation.
- Familiarity with CRM tools, recommendation engines, or related systems.
- Comfortable using platforms like JIRA, or similar.
What You’ll Get:
- Full remote flexibility and a collaborative team spread across the UK and Europe.
- A chance to shape how brands engage with customers in a rapidly evolving space.
- A culture that values ownership, ideas, and impact.
If you’re looking to take the lead on meaningful projects and help build something that’s changing the game, we’d love to hear from you.
Contact Detail:
Thyme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager
✨Tip Number 1
Familiarise yourself with the latest trends in martech, traveltech, and e-commerce. Understanding the landscape will not only help you speak confidently during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals already working in programme management roles, especially within tech companies. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in the past. Highlight your ability to align teams and stakeholders, as this is crucial for the Program Manager role at StudySmarter.
✨Tip Number 4
Showcase your familiarity with tools like JIRA or similar project management software. Being able to discuss your hands-on experience with these platforms will set you apart from other candidates.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme or project management, especially in martech, traveltech, or e-commerce. Use specific examples that demonstrate your ability to lead projects and manage stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities of the Program Manager position and provide examples of how you've successfully managed similar projects in the past.
Highlight Relevant Skills: In your application, emphasise your strong communication and stakeholder management skills. Discuss your hands-on approach and comfort in fast-paced environments, as these are key attributes for the role.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of customer journeys, digital bookings, or marketing automation in your application. This will show that you understand the context of the role and can contribute effectively from day one.
How to prepare for a job interview at Thyme
✨Showcase Your Project Management Skills
Be prepared to discuss your previous experience in programme or project management. Highlight specific projects where you successfully led teams and delivered results, especially in martech, traveltech, or e-commerce environments.
✨Demonstrate Stakeholder Management
Since the role involves liaising with various internal teams and external partners, share examples of how you've effectively managed stakeholder relationships. Discuss any challenges you faced and how you overcame them to ensure smooth collaboration.
✨Understand the Company’s Platform
Research the company’s customer experience platform and be ready to discuss how you can contribute to its implementation. Familiarise yourself with their approach to personalisation and user experience, as this will show your genuine interest in the role.
✨Prepare Questions About the Role
Have insightful questions ready about the role and the company's future projects. This not only shows your enthusiasm but also helps you gauge if the company culture and expectations align with your career goals.
