Host

Host

Gloucester Full-Time 25000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face that welcomes guests and ensures they have an amazing experience.
  • Company: Thyme is a vibrant family-run destination with a hotel, spa, and farm, dedicated to sustainability.
  • Benefits: Enjoy generous service charge bonuses, 28 days leave, and discounts on food and stays.
  • Why this job: Join a passionate team in a beautiful setting, focused on exceptional guest experiences and personal growth.
  • Qualifications: A warm personality, good communication skills, and a passion for hospitality are essential.
  • Other info: We celebrate diversity and foster a supportive culture where everyone can thrive.

The predicted salary is between 25000 - 36000 £ per year.

We’re looking for a warm, professional Host to join our team at
Thyme, Southrop. This is an exciting opportunity to be part of a passionate
team dedicated to delivering exceptional guest experiences. Positioned in our
beautiful guest spaces, this role acts as a vital bridge between Guest
Relations and Food & Beverage, ensuring every guest feels welcomed and
cared for from the moment they arrive.

The annual on target earnings
for this role are £31,984.10 per year, based on a 42.5 hour week plus estimated
annual service charge takings. This role is paid hourly.

Key skills and traits:

  • A naturally warm and welcoming manner
  • Excellent communication
    and interpersonal skills
  • Good computer skills and
    written communication
  • Strong attention to
    detail
  • Proactive and intuitive
    approach to guest needs
  • Previous hospitality or
    guest-facing experience is a plus

The role will also include some computer based work, responding to enquiries, managing reservations and ensuring the team are well prepared for the service ahead with knowledge of their guests.

We are looking for someone who has a passion for hospitality, charismatic personality, and an interest in produce, seasonality and sustainability.

About Thyme

Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart.A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart.

Why Choose Thyme:

A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence.

A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside.

Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team.

Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month.

Benefits for the Team

  • Exceptionally generous Service Charge bonuses paid monthly.
  • 28 days annual leave PA + All staff to have an extra day off on their birthday.
  • Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks
  • Employee assistance & wellbeing programme
  • Financial and debt advice as well as Legal advice via Law Express
  • High quality, sustainably made, and stylish uniforms provided.
  • Free staff parking on site.
  • Team rates to stay at Thyme for £150 per night, with the ability to extend this to family.
  • 50% off food in both the Ox Barn and the Swan.
  • Cookery School discount – All classes are £40 per person, available for you plus 1 guest.
  • 40% discount on our retail range Bertioli
  • Annual staff Christmas Party with dinner, drinks, music & dancing!
  • Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus.
  • A personalised approach to investment in your professional development.
  • Beautiful Location with plenty of space to walk and relax during break times!

Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people\’s backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Our Culture A welcoming, caring, positive and supportive culture, defined by inclusivity, accountability, and recognition. Effective communication, listening and a commitment to health and wellbeing serve as the bedrock of our culture.

Our Values

  • Considerate – Being thoughtful and Considerate in our actions and their impact on people and the planet
  • Consistency – Delivering Consistency of performance and stability through collaboration and communication
  • Integrity – Always displaying total Integrity, creating an environment where respect, honesty, and trust, thrive.
  • Pride – Having Pride in who we are and what we do, and the sophisticated style with which we do it
  • Aspiring – Aspiring to achieve excellence, applauding ambition, and rewarding resilience

Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people\’s backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. #J-18808-Ljbffr

Host employer: Thyme

Thyme is an exceptional employer, offering a vibrant and collaborative work environment set in the stunning backdrop of 150 acres of farmland. With a strong focus on professional development, competitive remuneration, and a culture that values inclusivity and well-being, our team members enjoy generous benefits including substantial service charge bonuses, personal growth opportunities, and a supportive atmosphere that celebrates the love of land and hospitality.
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Contact Detail:

Thyme Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host

✨Tip Number 1

Familiarise yourself with Thyme's values and culture. When you engage with us, whether in person or online, reflect our commitment to hospitality excellence and sustainability. Show that you understand and resonate with our mission to create exceptional guest experiences.

✨Tip Number 2

Demonstrate your passion for hospitality during any interactions. Share personal anecdotes or experiences that highlight your warm and welcoming nature. This will help us see how you can connect with guests and enhance their experience at Thyme.

✨Tip Number 3

Prepare to discuss your previous guest-facing experiences. Think about specific situations where you went above and beyond for a guest, as this will showcase your proactive approach and attention to detail, which are key traits we value.

✨Tip Number 4

Research Thyme’s offerings, including the cookery school and farm-to-table philosophy. Being knowledgeable about our services will not only impress us but also allow you to engage more meaningfully with guests, enhancing their overall experience.

We think you need these skills to ace Host

Excellent Communication Skills
Interpersonal Skills
Attention to Detail
Proactive Approach
Intuitive Understanding of Guest Needs
Computer Literacy
Written Communication Skills
Previous Hospitality Experience
Charismatic Personality
Passion for Hospitality
Knowledge of Seasonality and Sustainability
Team Collaboration
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or guest-facing roles. Emphasise your communication skills and any previous work that showcases your warm and welcoming manner.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Thyme's values. Mention specific experiences that demonstrate your proactive approach to guest needs and attention to detail.

Showcase Your Personality: In your application, let your personality shine through. Use a friendly tone and express your enthusiasm for joining a vibrant team dedicated to exceptional guest experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the Host role.

How to prepare for a job interview at Thyme

✨Show Your Warmth

As a Host, your warm and welcoming manner is crucial. During the interview, make sure to smile, maintain eye contact, and engage with the interviewer in a friendly way. This will demonstrate your natural ability to create a welcoming atmosphere.

✨Highlight Your Communication Skills

Excellent communication is key in this role. Be prepared to discuss your previous experiences where you effectively communicated with guests or team members. Use specific examples to showcase your interpersonal skills and how they contributed to positive guest experiences.

✨Demonstrate Attention to Detail

Attention to detail is essential for ensuring every guest feels cared for. Share instances from your past roles where your attention to detail made a difference, whether it was in managing reservations or preparing for service. This will show that you understand the importance of this trait in hospitality.

✨Express Your Passion for Hospitality

Thyme values a passion for hospitality and sustainability. Be ready to talk about what excites you about working in this field, any relevant experiences you've had, and how you align with their values. Showing genuine enthusiasm can set you apart from other candidates.

Host
Thyme
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  • Host

    Gloucester
    Full-Time
    25000 - 36000 £ / year (est.)

    Application deadline: 2027-08-09

  • T

    Thyme

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