At a Glance
- Tasks: Lead a team of Customer Success Managers to enhance customer outcomes and value from the platform.
- Company: Thyme is focused on delivering exceptional customer success in the B2B SaaS sector.
- Benefits: Opportunity to manage a thriving team and collaborate across departments for impactful results.
- Other info: Proven track record in managing complex customer relationships is essential.
- Why this job: Join Thyme to shape customer success strategies and drive growth in a dynamic environment.
- Qualifications: Must have over 5 years of experience in a customer-facing leadership role within B2B SaaS.
The predicted salary is between 60000 - 80000 £ per year.
Thyme is seeking an experienced Head of Customer Success to lead a thriving Customer Success function. In this role, you will manage a team of Customer Success Managers and collaborate across departments to enhance customer outcomes, ensuring they derive maximum value from the platform.
The successful candidate will have over 5 years of experience in a customer-facing leadership role within a B2B SaaS environment, excellent analytical skills, and a proven track record in managing complex customer relationships.
Head of Customer Success: Growth & Retention Leader employer: THYME
Thyme offers a unique opportunity to lead customer success initiatives in a B2B SaaS environment. Located in a vibrant tech hub, the company values collaboration across departments to enhance customer experiences. Join a dedicated team focused on driving customer satisfaction and retention.
