At a Glance
- Tasks: Be the friendly face of Thyme, ensuring guests feel welcomed and cared for.
- Company: Join a passionate team at Thyme, dedicated to exceptional guest experiences.
- Benefits: Generous bonuses, 28 days leave, free meals, and discounts on stays and treatments.
- Other info: Opportunities for professional development and a fun team environment.
- Why this job: Make a real impact in hospitality while enjoying a beautiful location.
- Qualifications: Warm personality, great communication skills, and a passion for guest service.
The predicted salary is between 34500 - 34500 € per year.
We’re looking for a warm, professional Duty Manager to join our team at Thyme, Southrop. This is an exciting opportunity to be part of a passionate team dedicated to delivering exceptional guest experiences. Positioned in our beautiful guest spaces, this role acts as a vital bridge between Guest Relations and Food & Beverage, ensuring every guest feels welcomed and cared for from the moment they arrive.
Key skills and traits:
- A naturally warm and welcoming manner
- Excellent communication and interpersonal skills
- Impeccable personal presentation
- Good computer skills and written communication
- Strong attention to detail
- Proactive and intuitive approach to guest needs
- Previous hospitality or guest-facing experience is a plus
The role will also include some computer based work, responding to enquiries, managing reservations and ensuring the team are well prepared for the service ahead with knowledge of their guests. We are looking for someone who has a passion for hospitality, charismatic personality, and an interest in produce, seasonality and sustainability.
Benefits for the Team:
- Exceptionally generous Service Charge bonuses paid monthly.
- 28 days annual leave PA + All staff to have an extra day off on their birthday.
- Healthy & delicious meals on duty prepared by our own Chef’s, and a comfy team room to enjoy on breaks.
- Employee assistance & wellbeing programme.
- Financial and debt advice as well as Legal advice via Law Express.
- High quality, sustainably made, and stylish uniforms provided.
- Free staff parking on site.
- Team rates to stay at Thyme for £150 per night, with the ability to extend this to family.
- 50% off food in both the Ox Barn and the Swan.
- Cookery School discount - All classes are £40 per person, available for you plus 1 guest.
- 50% discount on Spa Treatments.
- 40% discount on our retail range.
- Annual staff Christmas Party with dinner, drinks, music & dancing!
- Reward & recognition programme offering the chance to win weekly prizes & a monthly cash bonus.
- A personalised approach to investment in your professional development.
- Beautiful Location with plenty of space to walk and relax during break times!
Thyme is an equal opportunity employer. We are committed to being a successful, caring and welcoming place for all. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. We will ensure that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Duty Manager in Cirencester employer: THYME
Thyme, located in the picturesque village of Southrop, is an exceptional employer that prioritises a warm and inclusive work culture, offering generous benefits such as monthly service charge bonuses, extra leave on birthdays, and discounts on food and accommodation. With a strong commitment to employee growth and wellbeing, Thyme provides a supportive environment where team members can thrive while enjoying beautiful surroundings and a focus on sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Cirencester
✨Tip Number 1
Get to know Thyme and its vibe! Before your interview, spend some time researching the company culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your communication skills! As a Duty Manager, you'll need to be warm and welcoming. Try role-playing common guest scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples from your past experiences where you went above and beyond for guests. This will highlight your proactive nature and commitment to exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining the Thyme team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Duty Manager in Cirencester
Some tips for your application 🫡
Show Your Warmth:Since we're looking for a naturally warm and welcoming Duty Manager, make sure your application reflects your personality. Use friendly language and share experiences that highlight your ability to connect with guests.
Highlight Relevant Experience:If you've got previous hospitality or guest-facing experience, shout about it! We want to see how your background aligns with our passion for exceptional guest experiences, so don’t hold back on those details.
Be Detail-Oriented:Attention to detail is key in this role. When writing your application, double-check for any typos or errors. A polished application shows us you care about the little things, just like we do for our guests!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Thyme!
How to prepare for a job interview at THYME
✨Show Your Warmth
As a Duty Manager, your warm and welcoming manner is key. Make sure to smile and engage with your interviewer as if they were a guest. This will showcase your natural hospitality skills and help you stand out.
✨Communicate Clearly
Excellent communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively communicated with guests or team members.
✨Dress to Impress
Impeccable personal presentation is part of the job. Dress smartly for your interview to reflect the high standards expected at Thyme. This shows that you take the opportunity seriously and understand the importance of appearance in hospitality.
✨Know Your Stuff
Familiarise yourself with Thyme's values, especially around sustainability and seasonality. Be prepared to discuss how these principles resonate with you and how you can contribute to enhancing guest experiences through them.
