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- Tasks: Make calls and emails to engage customers and book meetings for our business development team.
- Company: Join THX, a dynamic company transforming tool hire in the UK construction industry.
- Benefits: Enjoy 25 days holiday, a pension plan, and fully stocked kitchens with snacks.
- Why this job: Be part of a passionate team delivering exceptional customer service and building relationships.
- Qualifications: Experience in telemarketing or lead generation, strong communication skills, and a team-oriented mindset.
- Other info: A friendly, energetic workplace with genuine career development opportunities awaits you.
The predicted salary is between 24000 - 36000 £ per year.
Full-Time – THX Cambridge, Bedford, Hybrid
At THX, we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to Mechanical, Electrical, Drylining, HVAC & SFS Specialists since 2006. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter. Join us and become part of a team that’s passionate about delivering unparalleled customer service and creating meaningful customer relationships.
What are we looking for?
The Telemarketer will conduct outbound calls and emails to follow up on campaign engagement and target lists, qualify leads, secure meetings for BD teams, maintain accurate data, and feed market intelligence back to the wider marketing teams.
What will you be doing?
- Make outbound calls/emails to campaign responders and assigned target lists.
- Qualify leads against defined criteria (company size, role, requirement, timescale, budget).
- Book appointments (face-to-face or virtual) for business development team according to agreed targets.
- Maintain accurate and up-to-date data within CRM (leads, calls, next actions).
- Provide feedback to marketing/digital/content teams on prospect responses, objections, market trends and content gaps.
- Collaborate with Digital & Performance Lead, Content & Copy Lead and Data Coordinator to refine campaign lists, messaging and approach.
- Meet/exceed monthly targets (calls made, leads qualified, meetings booked) and contribute to improving conversion rates.
- Identify new customer segments and new projects, and actively engage till point of qualification.
- Use multi-channel approach to ensure forensic identification and knowledge of new prospects.
What we would like to see:
Essential experience, skills & attributes for the role:
- Previous experience in telemarketing, telesales or lead generation (preferably B2B).
- Strong verbal communication skills, confidence making outbound calls.
- Organised, disciplined with CRM/data entry accuracy.
- Resilient, self-motivated and comfortable working to targets and under pressure.
- Team-oriented: able to collaborate with marketing, BD, data teams.
- Good time management and prioritisation skills.
Desirable experience, skills & attributes for the role:
- Some knowledge or interest in the mechanical subcontractor, hire or construction sectors.
- Ability to provide meaningful market insights and feedback.
What will you get in return?
THX is No Ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities. Benefits include:
- Recharge with 25 Days Holiday (with Bank Holidays on top).
- Looking after your future with a company pension.
- Special recognition and rewards incentives.
- NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fuelled throughout the day.
And that’s not all… NO ORDINARY WORKPLACE On top of our great rewards package, we’ve cultivated a friendly, energetic, and collaborative workplace, where ‘Team’ really does mean team. Take a moment to explore our THX CAREERS and THX CULTURE pages. You’ll find more details about all of our great benefits, meet some team members, and get a glimpse into what life is like at THX.
If you like what you see and feel like you could be the right person for this role, please apply by completing the Application Form at the bottom of this page. Alternatively, you can send your CV with a cover letter to our HR Department, careers@thxuk.com. Whilst we value qualifications and experience, don’t let a few unchecked boxes discourage you. If the role aligns with your skills and aspirations, we welcome your application. And, if this role isn’t right but you feel you have something to bring to the table, please send your CV and a cover letter for general consideration.
Telemarketer in Bedford employer: Thx UK Ltd
Contact Detail:
Thx UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketer in Bedford
✨Tip Number 1
Get to know the company inside out! Before you pick up the phone, do a bit of research on THX and its services. Understanding their mission and values will help you connect better during your calls.
✨Tip Number 2
Practice makes perfect! Role-play with a friend or family member to get comfortable with your pitch. The more confident you sound, the more likely you are to secure those meetings for the BD team.
✨Tip Number 3
Keep track of your progress! Use a simple spreadsheet or a CRM tool to log your calls, leads, and feedback. This will not only help you stay organised but also show your potential employer that you're serious about hitting those targets.
✨Tip Number 4
Don’t hesitate to reach out through our website! Applying directly via THX Careers shows initiative and enthusiasm. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Telemarketer in Bedford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your CV: Make sure your CV is tailored to the Telemarketer role. Highlight any relevant experience in telemarketing or lead generation, and don’t forget to mention your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of your past successes and how they relate to the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Thx UK Ltd
✨Know Your Stuff
Before the interview, make sure you understand THX's mission and values. Familiarise yourself with the construction industry, especially the mechanical subcontractor sector. This will help you connect your experience to their needs and show that you're genuinely interested in the role.
✨Practice Your Pitch
As a Telemarketer, strong verbal communication is key. Practice making outbound calls with a friend or family member. Focus on being clear, confident, and engaging. This will help you feel more comfortable during the actual interview when discussing your telemarketing experience.
✨Showcase Your Organisational Skills
THX values accuracy in CRM and data entry. Be prepared to discuss how you stay organised and manage your time effectively. Bring examples of how you've maintained accurate records in previous roles, as this will demonstrate your attention to detail and discipline.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to simulate a call or email to a potential client. Approach this with enthusiasm and creativity, showcasing your ability to qualify leads and secure meetings. This is your chance to shine!
