At a Glance
- Tasks: Deliver tools to customers while providing top-notch service and resolving issues on the go.
- Company: Join THX, a fast-growing company transforming tool hire in the UK construction industry.
- Benefits: Enjoy 25 days holiday, flexible leave options, pension, and fully stocked kitchens.
- Other info: Great career development opportunities and paid overtime available.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Customer service experience and a valid UK driving licence are preferred.
The predicted salary is between 31500 - 38500 £ per year.
At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary.
We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.
We are looking for a Customer Delivery Operative to deliver goods to customers, whilst also providing an excellent customer service experience.
Key responsibilities include
- Manual handling of heavy, bulky items in a safe and careful manner.
- Ensure customers receive the accurate hire equipment on time and in a positive & friendly manner in accordance with our delivery targets
- Resolve problems promptly, communicating with customers and colleagues as required.
- Follow safe working processes/practices while driving and loading/unloading, using appropriate machinery.
- Communicate with colleagues in other departments to ensure customer requirements are met.
- Operate THX’s delivery IT system, updating the system data and taking pictures of equipment.
- Raise issues and opportunities to improve the THX operations.
- Identify sales opportunities while travelling and report these back to the sales team.
Requirements
- Experience in a customer-facing role, providing excellent customer service.
- Previous experience of driving professionally & delivering goods is preferred, but not essential.
- Manual handling and the ability to maneuver heavy equipment.
- A valid, clean UK driving license for manual vehicles.
- Computer literate with a familiarity of IT and navigation systems.
- Reliable, flexible and a strong team-player.
- Comfortable driving in congested areas include London.
Benefits
THX is no ordinary workplace!
In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.
Benefits include
- Recharge with 25 Days Holiday (with Bank Holiday’s on top).
- Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
- Looking after your future with a Company Pension.
- Special recognition and rewards incentives.
NO MORE PACKED LUNCHES
Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day.
- A great opportunity to join an expanding team.
- Paid overtime.
- Free on-site parking.
- Good quality PPE and uniform provided.
Tool Hire Customer Delivery Driver in Bedford employer: THX Ltd
THX UK is an exceptional employer that prioritises its employees' growth and well-being, fostering a collaborative and inclusive work culture. With a strong commitment to sustainability and a competitive benefits package, including a company pension and free parking, we ensure our team feels valued and supported while delivering outstanding service in the powered access industry. Join us in a role that not only offers autonomy and responsibility but also contributes to a high-performing team dedicated to innovation and excellence across major cities in England.
