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- Tasks: Deliver goods with pride while providing top-notch customer service.
- Company: Join a dynamic team transforming customer experience in a growing industry.
- Benefits: Enjoy 25 days holiday, career development, and a comprehensive rewards package.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Be part of a team that values your contribution and offers real growth opportunities.
- Qualifications: Must have a valid UK HGV Class 2 licence and excellent customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience. Are you looking to become a part of a team that is transforming customer experience in a growing industry?
In this role, you will:
- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on-time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX's hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading.
YOU MAY ALSO:
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX's delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team
- During quieter periods, you may be required to support our Warehouse and/or Workshop department.
The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.
IT IS ESSENTIAL THAT YOU HAVE:
- Experience in providing excellent customer service
- A valid, clean UK HGV Class 2 licence and up-to-date CPC
- Experience in driving and delivering goods
- Familiarity with IT and navigation systems.
You will also ideally have a current IPAF licence.
THX is no ordinary workplace. In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.
Benefits include: Recharge with 25 Days Holiday (with
HGV Class 2 Driver in Bedford employer: THX Ltd
Contact Detail:
THX Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Driver in Bedford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about HGV Class 2 driver opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during interviews.
✨Tip Number 3
Stay sharp with your driving skills! Make sure you're up-to-date with the latest regulations and best practices for HGV driving. This will not only boost your confidence but also impress potential employers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace HGV Class 2 Driver in Bedford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and positive approach.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor it to match the job description. Use keywords from the listing, like 'on-time delivery' and 'problem-solving', to show us you’re the perfect fit for the role.
Be Clear About Your Qualifications: We need to know you have a valid, clean UK HGV Class 2 licence and up-to-date CPC. Make these details stand out in your application so we can easily see you meet our essential requirements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at THX Ltd
✨Know Your Stuff
Make sure you brush up on your HGV Class 2 regulations and customer service skills. Be ready to discuss your driving experience and how you've handled customer interactions in the past. This shows you're not just a driver, but someone who values the customer experience.
✨Showcase Your Problem-Solving Skills
Think of examples where you've resolved issues on the road or with customers. Whether it’s a delivery hiccup or a customer complaint, being able to demonstrate your quick thinking and communication skills will impress the interviewers.
✨Familiarise Yourself with the Company
Do a bit of homework on THX and their operations. Understanding their commitment to on-time delivery and customer satisfaction will help you align your answers with their values during the interview.
✨Be Ready for Practical Questions
Expect questions that might involve scenarios you could face while driving or delivering goods. Practise how you would handle loading/unloading equipment safely and efficiently, as well as how you'd use their delivery IT system.