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- Tasks: Deliver exceptional housekeeping and customer service in a stunning hotel environment.
- Company: Langdale Chase Hotel, a recently refurbished 5-star property on Lake Windermere.
- Benefits: Competitive pay, flexible wage access, generous leave, and health perks.
- Other info: Opportunities for career growth and a supportive team environment.
- Why this job: Join a top-rated hotel and make guests feel at home with your hospitality.
- Qualifications: Experience in high-quality hotel housekeeping and a passion for guest service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect to all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere.
As Housekeeper you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard. Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Your day to day responsibilities include:
- The servicing and presentation of guest bedrooms and public areas to a five star standard
- Completing turn down service when required
- Working in a neat and tidy manner
- Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
- Ensuring that the laundry room is tidy and well stocked
- Assisting with the sorting of linen and linen porter responsibilities
- Reporting and recording any items of lost property
- Implementing and maintaining high levels of hygiene, and health & safety in all areas
Who are we looking for?
As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
In return, we are offering a rewarding role with scope for career progression along with:
- Competitive rate of pay, above NLW
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
Room Attendant in Windermere employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Windermere
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Langdale Chase Hotel. Familiarise yourself with its history, recent refurbishments, and what makes it special. This will show your genuine interest and help you stand out.
✨Tip Number 2
Practice your communication skills! As a Room Attendant, you'll need to interact with guests and team members. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready to showcase your warm hospitality.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects the high standards expected at a five-star hotel.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of landing that dream job as a Room Attendant.
We think you need these skills to ace Room Attendant in Windermere
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience in housekeeping, especially in high-quality hotels. We want to see how you've delivered exceptional standards before!
Be Detail-Oriented: Since attention to detail is key for a Room Attendant, use your application to showcase specific examples of how you've maintained cleanliness and hygiene in past roles. We love a candidate who takes pride in their work!
Communicate Your Passion: Let us know why you’re passionate about hospitality and providing warm service. A genuine enthusiasm for guest satisfaction can really make your application stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Langdale Chase Hotel.
How to prepare for a job interview at Thwaites
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s recent refurbishment and its 5 Star Status. This shows that you’re genuinely interested in the property and its standards, which is crucial for a Room Attendant role.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience in detail. Highlight specific examples of how you maintained high standards in a Four or Five-Star hotel, as this will demonstrate your capability to meet their expectations.
✨Emphasise Teamwork
Since the role requires working closely with the Head Housekeeper and other team members, share examples of how you’ve successfully collaborated in past roles. This will show that you can contribute positively to the team dynamic.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel’s housekeeping practices and guest service standards. This not only shows your interest but also gives you insight into what they value most in a Room Attendant.