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- Tasks: Deliver exceptional housekeeping and customer service in a stunning hotel environment.
- Company: Langdale Chase Hotel, a recently refurbished 5-star property on Lake Windermere.
- Benefits: Competitive pay, staff transport, live out allowance, and generous annual leave.
- Why this job: Join a prestigious hotel and make a real impact on guest experiences.
- Qualifications: Experience in high-quality hotel housekeeping and a passion for hospitality.
- Other info: Opportunities for career progression and access to training programmes.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect to all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere.
As Housekeeper, you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard. Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.
Your day to day responsibilities include:
- The servicing and presentation of guest bedrooms and public areas to a five star standard
- Completing turn down service when required
- Working in a neat and tidy manner
- Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
- Ensuring that the laundry room is tidy and well stocked
- Assisting with the sorting of linen and linen porter responsibilities
- Reporting and recording any items of lost property
- Implementing and maintaining high levels of hygiene, and health & safety in all areas
Who are we looking for:
As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.
In return, we are offering a role with scope for career progression along with:
- Competitive rate of pay, above NLW
- Staff transport to support with pick up and drop off from local areas
- Stream - the ability to access up to 40% of your wages as you earn them each week
- Live out allowance of £3000 per year for full time employees
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging & supportive work environment
Housekeeper in Windermere employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Windermere
✨Tip Number 1
Get to know the hotel! Before your interview, take a good look at Langdale Chase Hotel's website and social media. Familiarise yourself with their values and recent updates, so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. Focus on your previous experience and how it aligns with the high standards expected at a five-star hotel like Langdale Chase.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you’re looking sharp and professional. First impressions matter, especially in hospitality, so put your best foot forward!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper in Windermere
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous housekeeping experience, especially in high-quality hotels. We want to see how you've maintained those five-star standards and delivered exceptional service.
Be Detail-Oriented: Since we pride ourselves on cleanliness and presentation, mention specific examples where your eye for detail made a difference. This will show us that you understand the importance of maintaining pristine conditions.
Communicate Your Passion: Let us know why you love housekeeping and providing warm hospitality. A genuine passion for guest service can really set you apart from other candidates, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Langdale Chase Hotel.
How to prepare for a job interview at Thwaites
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge and experience. Be ready to discuss specific tasks you've handled in previous roles, especially in high-quality hotels. This shows you understand the standards expected at a five-star establishment.
✨Showcase Your Attention to Detail
During the interview, highlight your eye for detail. You might be asked about how you ensure cleanliness and presentation. Share examples of how you've gone above and beyond to meet guest expectations, as this is crucial for the role.
✨Demonstrate Team Spirit
Since teamwork is key in housekeeping, be prepared to talk about your experiences working with others. Share stories that illustrate your ability to collaborate effectively and support your colleagues, which will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel's approach to training and career progression. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
