At a Glance
- Tasks: Deliver amazing beauty and massage treatments while creating a welcoming atmosphere for guests.
- Company: Join a vibrant hotel and spa team dedicated to exceptional customer care.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and discounts on food and accommodation.
- Other info: Dynamic work environment with training opportunities and employee support programmes.
- Why this job: Be part of a passionate team in the health and beauty industry with great career growth.
- Qualifications: NVQ Level 3 or BTEC in Beauty Therapy preferred; passion for beauty is essential.
The predicted salary is between 1300 - 1800 £ per month.
An exciting opportunity for a Spa Therapist to join our team. We need a qualified Spa Therapist, who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care.
Your day to day:
- Carrying out fantastic beauty and massage treatments for our hotel and spa guests.
- Ensuring treatment area is maintained to a high standard at all times.
- Providing exceptional customer service.
- Sharing product knowledge and advice.
- Creating a warm and welcoming environment for our guests.
Who are we looking for:
- An NVQ Level 3 or BTEC National Diploma in Beauty Therapy would be preferable; we may consider those with an NVQ level 2 with additional massage accreditations or a desire to complete a Level 3 in Holistic and Wellbeing Therapy.
- Experience with different brands would be beneficial although not essential as full training will be provided.
- You will need to have a good rapport with other staff and guests and be able to effectively communicate on all levels.
- A passion for health and beauty is essential and experience in a similar role would be an advantage.
- Being able to multi-task is a must; you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of treatments.
- Our spa is open 7 days a week so weekend work is part of the job.
In return, we are offering a rewarding role with scope for career progression along with:
- Gratuities paid monthly.
- Stream - the ability to withdraw up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Complimentary use of the hotel Gym & Spa with discounted Spa treatments.
- £2 per hour bonus when working on a Saturday and/or Sunday.
- Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Pension & Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Spa Therapist employer: Thwaites
Thwaites is an excellent employer that values its team members by offering a supportive work culture and opportunities for career growth within the hospitality industry. With a focus on employee development, you will have access to training and advancement opportunities while working in a vibrant hotel and spa environment that prioritises exceptional service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa and beauty industry inside out! Research the latest trends and treatments so you can impress during your interview. We want to see your passion shine through!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail those tricky questions about handling guest interactions. Remember, creating a warm and welcoming environment is key!
✨Tip Number 3
Network like a pro! Connect with other professionals in the industry on social media or at local events. You never know who might have a lead on a job or valuable advice to share!
✨Tip Number 4
Apply through our website for the best chance of landing that Spa Therapist role! We love seeing applications come directly from passionate candidates like you. Don’t miss out!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the spa and beauty industry right from the start! Share why you love what you do and how you can bring that passion to our team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in beauty therapy and customer service. We want to know how your skills match what we're looking for, so don’t hold back!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey in the beauty world, your qualifications, and how you plan to create a warm and welcoming environment for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Thwaites
✨Know Your Treatments
Make sure you’re well-versed in the beauty and massage treatments you’ll be performing. Brush up on the techniques and products you’ve used before, and be ready to discuss your experience with different brands. This shows your passion for the industry and helps you stand out.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key, think of examples from your past roles where you went above and beyond for a guest. Be prepared to share these stories during the interview to demonstrate your commitment to creating a warm and welcoming environment.
✨Communicate Effectively
Practice your communication skills before the interview. You’ll need to build rapport with both guests and staff, so think about how you can convey your friendly personality and ability to connect with others. Role-playing with a friend can help you feel more confident.
✨Embrace the Spa Culture
Research the spa’s values and culture. Understanding what they prioritise will allow you to align your answers with their expectations. Show enthusiasm for health and beauty, and express your desire to contribute positively to their team and the overall guest experience.
