At a Glance
- Tasks: Be the friendly face of our spa, welcoming guests and upselling treatments.
- Company: Thwaites, a vibrant spa in Bristol with a focus on hospitality.
- Benefits: Competitive salary, great employee perks, and career growth opportunities.
- Other info: Dynamic work environment with plenty of opportunities to shine.
- Why this job: Join a passionate team and create unforgettable experiences for our guests.
- Qualifications: Strong communication skills and a passion for guest service.
The predicted salary is between 20000 - 25000 £ per year.
Thwaites in Bristol is seeking an enthusiastic and approachable Spa Receptionist to be the welcoming face of their spa Relax area. This role requires providing the highest level of hospitality to guests while upselling treatments and informing them of spa facilities.
The ideal candidate will have a strong communication skill set, remain calm under pressure, and be passionate about providing great guest experiences.
Thwaites offers a competitive salary, extensive employee benefits, and opportunities for career progression.
Spa Guest Experience Host – Welcoming & Upsell Pro employer: Thwaites
Thwaites in Bristol is an exceptional employer, renowned for its commitment to creating a welcoming and supportive work environment. With a focus on employee growth, competitive salaries, and extensive benefits, Thwaites fosters a culture where team members can thrive while delivering outstanding guest experiences in a beautiful spa setting. Join us to be part of a passionate team dedicated to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Guest Experience Host – Welcoming & Upsell Pro
✨Tip Number 1
First things first, research the company! Get to know Thwaites and their spa offerings inside out. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about making guests feel welcome, try role-playing with a friend or family member. This will help you stay calm under pressure and refine your upselling techniques.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and what it’s really like to work at Thwaites. Plus, they might even give you a heads-up on job openings!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Spa Guest Experience Host – Welcoming & Upsell Pro
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about creating amazing experiences for guests at our spa.
Highlight Your Communication Skills:Make sure to showcase your strong communication skills in your application. We love candidates who can connect with guests and make them feel welcome, so share examples of how you've done this in the past.
Stay Calm Under Pressure:In the spa environment, things can get a bit hectic. Use your application to demonstrate how you handle stressful situations with grace. We appreciate candidates who can keep their cool while providing top-notch service.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Thwaites
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with the spa's services and facilities. Research the treatments offered and think about how you can upsell them to guests. This knowledge will show your enthusiasm and help you answer questions confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter as a Spa Guest Experience Host. This will help you demonstrate your ability to engage with guests effectively during the interview.
✨Stay Calm Under Pressure
Think of examples from your past experiences where you’ve had to remain calm in stressful situations. Be ready to share these stories during the interview to illustrate your ability to handle pressure while maintaining excellent guest service.
✨Express Your Passion for Hospitality
Let your passion for providing great guest experiences shine through. Share why you love working in hospitality and how you go above and beyond to ensure guests feel welcomed and valued. This will resonate well with the interviewers at Thwaites.
