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- Tasks: Welcome visitors and manage the Reception area with a friendly vibe.
- Company: Join Daniel Thwaites, a family-focused company dedicated to hospitality.
- Benefits: Enjoy 28 days leave, free parking, health perks, and discounted stays.
- Why this job: Be the face of our company and create memorable experiences for visitors.
- Qualifications: Looking for a warm personality with great communication and organisational skills.
- Other info: This is a temporary role with opportunities for career growth.
The predicted salary is between 24000 - 33600 £ per year.
We\’re looking for a Receptionist to be the public face of our hotel
You’ll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests’ journey, you will likely be the first and last point of contact they have in our hotel.
Your day to day;
- Greeting everyone of our guests with a welcoming smile
- Efficiently helping guests whilst the checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel’s facilities, offering advice and assistance when necessary
Who are we looking for?
As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.
To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.
If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
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Receptionist employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of Daniel Thwaites. Understanding their commitment to hospitality will help you convey your alignment with their mission during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a friendly and professional manner. Since you'll be the first point of contact, showcasing your ability to engage warmly with visitors can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage tasks independently. Think of examples where you've successfully handled multiple responsibilities, as this will demonstrate your capability to thrive in a solo role.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry during your conversations. A genuine passion for creating memorable experiences will resonate well with the hiring team and reflect the essence of the position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you provided a warm welcome or managed a reception area.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific qualities that make you a great fit, such as your communication skills and attention to detail.
Showcase Relevant Skills: In your application, clearly outline your organisational skills and ability to work independently. Provide examples of how you've successfully managed tasks in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Thwaites
✨Show Your Warmth
As a Receptionist, your personality is key. Make sure to convey your warm and friendly nature during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere.
✨Highlight Your Organisational Skills
Discuss your experience with managing tasks and staying organised. Provide examples of how you've successfully handled multiple responsibilities, such as answering calls, managing schedules, or overseeing a reception area, to show you can keep things running smoothly.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Receptionist, like dealing with difficult visitors or managing high call volumes. Prepare responses that showcase your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how they measure success in the Reception area to show you're genuinely interested in being part of their family.
