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For Companies At a Glance
- Tasks: Create a warm atmosphere and provide exceptional service to spa guests.
- Company: A vibrant hospitality company in Penrith focused on guest experiences.
- Benefits: Competitive salary, employee perks, and career growth opportunities.
- Why this job: Join a friendly team and enhance guest experiences in a relaxing environment.
- Qualifications: Friendly attitude, calm under pressure, and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Penrith is seeking an enthusiastic Spa Receptionist to create a welcoming atmosphere for guests at our spa. In this role, you will greet visitors, provide exceptional service, and ensure they are informed about spa offerings. If you have a friendly demeanor, can remain calm under pressure, and are passionate about guest experiences, this role may be for you.
We offer a competitive salary, various employee benefits, and opportunities for career growth.
Spa Receptionist: Warm Welcomes & Upsell Expert in Penrith employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist: Warm Welcomes & Upsell Expert in Penrith
✨Tip Number 1
First things first, research the company! Get to know their values and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely fits into their spa family.
✨Tip Number 2
Practice your warm welcomes! As a Spa Receptionist, your greeting sets the tone for the entire experience. Try role-playing with a friend or in front of a mirror to nail that friendly demeanour and make sure you come across as approachable and calm under pressure.
✨Tip Number 3
Think about how you can upsell without being pushy. Prepare some examples of how you might suggest additional services or products to guests. This shows you’re proactive and ready to enhance their experience while also boosting the spa's offerings.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly. Good luck!
We think you need these skills to ace Spa Receptionist: Warm Welcomes & Upsell Expert in Penrith
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic personality shine through. We want to see how you can create that warm welcome for our guests right from the start!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel special in the past, so share those stories with us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our spa.
How to prepare for a job interview at Thwaites
✨Show Your Warmth
As a Spa Receptionist, your friendly demeanour is key. Practice greeting friends or family with a warm smile and engaging tone. This will help you convey the welcoming atmosphere the company values during your interview.
✨Know the Offerings
Familiarise yourself with the spa's services and treatments. Being able to discuss these confidently shows your enthusiasm and preparedness. It also allows you to demonstrate how you can upsell these offerings to guests.
✨Stay Calm Under Pressure
Think of scenarios where you had to handle stressful situations gracefully. Prepare examples to share during the interview that highlight your ability to remain composed and provide excellent service, even when things get busy.
✨Express Your Passion for Guest Experiences
Share specific instances where you went above and beyond for a guest or customer. This not only showcases your dedication but also aligns with the company's focus on exceptional service and guest satisfaction.
