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For Companies At a Glance
- Tasks: Ensure guests enjoy immaculate rooms and provide top-notch hospitality.
- Company: Join a vibrant team in a supportive hotel environment.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Make a lasting impression on guests while developing your career.
- Qualifications: Attention to detail, strong communication skills, and a passion for service.
- Other info: Opportunities for apprenticeships and bespoke training available.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a detail orientated and passionate Housekeeper to join our Housekeeping team. As a Housekeeper, you will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests. As a Housekeeper, you will need to have a keen eye for detail and enjoy meeting targets. You will have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the Housekeeper role for you.
Your day to day as a Housekeeper includes:
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Housekeeper in Penrith employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your passion for high standards aligns with their mission. Plus, it’ll help you feel more confident when chatting with the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping and prepare your answers. Focus on your attention to detail and how you handle pressure. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your communication skills! During the interview, be friendly and engaging. Remember, as a Housekeeper, you’ll be interacting with guests and your team, so let your warm personality come through. A smile goes a long way!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Housekeeper in Penrith
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for housekeeping! In your application, share why you love creating immaculate spaces and how it contributes to a great guest experience. A little passion goes a long way!
Highlight Your Attention to Detail: We’re all about those fine details! Make sure to mention any previous experience where your keen eye for detail made a difference. Whether it’s cleaning or organising, show us you’ve got what it takes.
Communicate Clearly: Great communication is key in our team. When writing your application, be clear and concise. Use friendly language that reflects your personality, and don’t forget to mention how you enjoy interacting with guests and colleagues.
Apply Through Our Website: We want to make this process as smooth as possible for you! Head over to our website to submit your application. It’s the best way to ensure we get your details directly and can consider you for the role.
How to prepare for a job interview at Thwaites
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Housekeeper entails. Familiarise yourself with the key responsibilities mentioned in the job description, like maintaining high standards of cleanliness and responding to guest comments. This will help you demonstrate your passion for the role.
✨Showcase Your Attention to Detail
As a Housekeeper, having a keen eye for detail is crucial. Prepare examples from your past experiences where you’ve gone above and beyond to ensure cleanliness or resolved issues efficiently. This will highlight your suitability for the role and show that you take pride in your work.
✨Practice Your Communication Skills
Since great communication is essential for this position, think about how you can convey your thoughts clearly and courteously. You might want to role-play common scenarios you could face, such as dealing with guest feedback or collaborating with your team. This will help you feel more confident during the actual interview.
✨Stay Calm Under Pressure
The ability to remain calm and composed is vital in a busy environment. Prepare to discuss situations where you successfully managed stress or unexpected challenges. This will reassure the interviewer that you can handle the fast-paced nature of the job while maintaining high standards.
