At a Glance
- Tasks: Provide exceptional customer service and ensure guest safety during the night.
- Company: Thwaites, a reputable hospitality company in York and North Yorkshire.
- Benefits: Competitive salary, 28 days annual leave, health cash plans, and employee discounts.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Join a supportive team and make nights welcoming and secure for guests.
- Qualifications: Reliable with excellent communication skills and ability to stay calm under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Thwaites is seeking a Night Porter in York and North Yorkshire. In this role, you'll provide exceptional customer service while ensuring the safety of our guests during the night.
Responsibilities include:
- Checking in late arrivals
- Cleaning
- Setting up for breakfast
- And more.
We are looking for a reliable individual with excellent communication skills who can stay calm under pressure. We offer a competitive, negotiable salary and generous benefits including 28 days annual leave, health cash plans, and employee discounts.
Night Porter - Welcoming, Secure Nights + 40% Wage Access employer: Thwaites
Thwaites is an excellent employer that values its employees by offering a supportive work culture and numerous benefits, including 28 days of annual leave and health cash plans. As a Night Porter in the beautiful setting of York and North Yorkshire, you'll enjoy a competitive salary and the opportunity to grow within a company that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Welcoming, Secure Nights + 40% Wage Access
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might know someone in the hospitality industry. You never know who could help you land that Night Porter gig!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share why you're the perfect fit for the role. Highlight your customer service skills and ability to stay calm under pressure.
✨Tip Number 3
Show up at local venues! Pop into hotels or establishments in York and North Yorkshire, introduce yourself, and express your interest in the Night Porter position. A friendly face can make a lasting impression!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Night Porter - Welcoming, Secure Nights + 40% Wage Access
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for guests in the past, especially during those late-night shifts!
Keep It Calm and Collected:Since the Night Porter role can get a bit hectic, it’s important to demonstrate your ability to stay calm under pressure. Share examples of how you've handled stressful situations in previous jobs – we love a cool-headed candidate!
Be Clear and Concise:We appreciate a straightforward application! Make sure your writing is clear and to the point. Avoid fluff and focus on what makes you the perfect fit for the Night Porter position at Thwaites.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thwaites
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Porter involves. Familiarise yourself with the responsibilities like checking in late arrivals and setting up for breakfast. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, think of examples from your past experiences where you’ve gone above and beyond for guests. Be ready to share these stories during the interview to highlight your ability to create a welcoming atmosphere.
✨Stay Calm Under Pressure
As a Night Porter, you’ll need to handle various situations that may arise during the night. Prepare to discuss how you manage stress and maintain composure in challenging scenarios. This will show that you’re reliable and can be trusted to keep guests safe.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they ensure guest safety at night. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
