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- Tasks: Welcome guests, ensure safety, and maintain a clean environment during night shifts.
- Company: Join a supportive team in a vibrant hospitality setting.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Perfect for night owls wanting to make a difference while developing skills.
- Qualifications: Reliability, excellent communication, and a calm approach under pressure.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 20000 - 28000 £ per year.
We’re looking for a real night owl to be our Night Porter.
You will become a vital part of our team providing the warmest of welcomes and exceptional customer service. As a Night Porter, you will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative.
Your day to day;
- Checking in late arrivals
- Cleaning the property and setting up meeting /conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
- Stocking up the bars
- General cleaning duties
Who are we looking for?
Our Night Porter plays a crucial role in ensuring the smooth running of our property, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl.
You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision.
If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous experience and basic computer skills are an advantage, full training is provided.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream – the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
#J-18808-Ljbffr
Night Porter employer: Thwaites
Contact Detail:
Thwaites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your unique character shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them why you’d be a great Night Porter.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve had to stay calm under pressure or solve problems on your own. Practising your responses will help you feel more confident when it’s time to chat with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for that perfect Night Porter position!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Night Owl Spirit: Let us know why you're the perfect night owl for this role! Share your enthusiasm for working nights and how you thrive in a quieter environment. We want to see your personality shine through!
Highlight Your Customer Service Skills: As a Night Porter, exceptional customer service is key. Make sure to include examples of how you've gone above and beyond for guests in previous roles. We love hearing about your experiences!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thwaites
✨Show Your Night Owl Spirit
Emphasise your ability to thrive during night shifts. Share any previous experiences where you successfully managed late-night responsibilities or worked in similar roles. This will show that you're not just willing to work nights, but that you actually enjoy it!
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled unexpected situations in the past. As a Night Porter, you'll need to think on your feet, so showcasing your ability to stay calm under pressure and resolve issues efficiently will impress the interviewers.
✨Highlight Your Customer Service Experience
Since providing exceptional customer service is key, be ready to discuss times when you went above and beyond for a guest or customer. This could be anything from resolving complaints to creating a welcoming atmosphere—make sure they see your personality shine through!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Ask about team dynamics, training opportunities, or how they handle busy nights!